At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at
Job Function:
Customer ManagementJob Sub Function:
Technical Customer ServiceJob Category:
ProfessionalAll Job Posting Locations:
Irvine California United States of AmericaJob Description:
Johnson & Johnson is recruiting for a Consignment Associate to be based on Irvine CA. or remote. Remote work options may be considered on a case-by-case basis and if approved by the Company.
About Vision
Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.
Are you passionate about improving and expanding on the possibilities of vision treatments Ready to join a team thats reimagining how vision is improved Our Vision team solves the toughest health challenges. Help combine cutting-edge insights science technology and people to encourage eye care professionals and patients to proactively protect correct and enhance healthy sight for life. Our products and services address these needs from the pediatric to aging eye in a patients lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at unique talents will help patients on their journey to wellness. Learn more at US Customer Service Consignment Associate investigates and resolves customer inquiries regarding consignment products billing shipping delays and products. Maintains physical inventory audits completed at customer sites to remain in compliance with SOX consignment inventory policy. Processes orders by inputting to system providing confirmation to customers regarding order receipt and availability. Generates non-routine correspondence to secure additional customer information or resolve customer disputes. Serves as liaison with sales manufacturing purchasing engineering and shipping personnel to handle customer consignment requests. Analyzes and reports on results. Places orders for replacement parts and/or for correcting errors such as shipment of wrong item or shortages.
Main areas of responsibility
Qualifications
Experience and Skills:
Education: High School Diploma
Required:
Other:
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Accelerating Analytical Reasoning Applications Support Business Behavior Communication Customer Centricity Customer Experience Management Customer Retentions Customer Service Customer-Support Customer Support Operations Customer Support Trends Data Analysis Execution Focus Issue Escalation Product Knowledge Service Request Management Technical SupportThe anticipated base pay range for this position is :
$65000.00 - $104650.00Additional Description for Pay Transparency:
Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).Required Experience:
IC
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more