Business Analyst

Carson City, NV - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Business Analyst

Duration: 16 months

Location: Carson City Nevada (Hybrid)

Work Mode: 40% onsite 60% office on Monday and Tuesday however occasionally additional days.

Job Description:

The Process Analyst supports the Elections Division by analyzing designing and improving election systems processes to ensure the integrity efficiency and compliance of election-related activities. This role plays a critical part in improving the usage of the statewide voter registration and election management system by State and County-level users.

Responsibilities

Process Documentation Analysis and Improvement

- Evaluate existing election-related processes business rules and workflows for efficiency accuracy and compliance with Nevada Revised Statutes (NRS).
- Document processes business rules functionality and procedures.
- Identify and address documentation gaps.
- Develop process maps standard operating procedures (SOPs) and documentation for new processes as developed by State leadership.
- Identify areas for improvement in election-related processes to improve compliance efficiency consistency and clarity.

Technical Support and Analysis

- Analyze and recommend resolution paths for technical support requests.
- Validate system functionality for compliance with policy and expected business rules and workflows.
- Assist with the development of user stories and requirements to inform the development of system enhancements.
- Document system processes and functionality to support Help Desk agents and Development and QA teams in addressing tickets.

Data and Analytics (Preferred)

- Run queries and develop reports to enable insights into election-related data.
- Investigate and analyze large datasets for accuracy consistency and compliance with State and County policy.
- Assist with the creation of business definitions for data elements in support of the creation of a data dictionary.

Compliance & Quality Assurance

- Ensure processes align with federal and state election laws (NRS) including HAVA NV state statutes and Secretary of State directives.
- Monitor quality control measures and support risk-limiting audits.

Stakeholder Engagement

- Work with county election officials vendors and internal teams to gather feedback and ensure process consistency across jurisdictions.
- Work with the third-party vendors and the internal training team to develop training and support materials for staff and election system users.

Required /Desired Skills:

Bachelors degree in public administration political science data science business or related field.
2 years of experience in process analysis operations or technical support (government or elections experience preferred).
Strong analytical organizational and communication skills.
Proficiency in Microsoft Office Suite; experience with process mapping tools (e.g. Visio Lucidchart) is a plus.
Familiarity with election systems voter registration databases or government compliance frameworks is desirable.

Preferred Qualifications:

Experience working in a government or public sector environment.
Knowledge of Nevada election laws and procedures.
Intermediate competency in SQL or comparable data and analytics skills.
Lean Six Sigma or similar process improvement certification.

Work Environment:

Hybrid or in-office work based in Carson City NV.
Occasional travel to counties or election sites may be required.
Extended hours may be necessary during election cycles.

Position: Business Analyst Duration: 16 months Location: Carson City Nevada (Hybrid) Work Mode: 40% onsite 60% office on Monday and Tuesday however occasionally additional days. Job Description: The Process Analyst supports the Elections Division by analyzing designing and improving election sy...