Information Technology Support Technician III (DL) Kapolei, Oahu
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Job Location:
Kapolei, HI - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Specific Description
Recruitment Number 25-298TO Information Technology Support Technician III (DL) SR-17 Kapolei Oahu.
Note: This position requires a current and valid drivers license to operate a motor vehicle.Summary of Duties
Serves as an independent worker responsible for assisting an IT Specialist in conducting studies of work processes procedures and operations of simple complexity to determine users needs; developing applications for micro computer users utilizing various micro computer software in a localized environment; managing operating maintaining and monitoring of information technology resources which includes mini/micro mainframe network and other computer systems application software peripheral devices; providing training and assistance to users on basic system procedures and a variety of mini/micro mainframe network and other computer software application programs; writing and editing procedure language; and performs other duties as required.
Minimum Qualification Requirements
Education Requirement: Graduation from high school or GED.
Specialized Experience: Three (3) years of experience in an IT operational entity which demonstrated knowledge of mini/micro mainframe and/or network computer components and involved the use of:- networking equipment (e.g. modems line drivers)
- various mini and micro computer application programs (e.g. word processing database spreadsheets electronic mail)
- peripheral equipment (e.g. laser printers disk drives UPS - uninterruptible power supply)
1. Successful completion of a two-year degree (e.g. Associates Degree) from an accredited technical school college or university in a Computer Science or Information Technology/Electronics/ Networking Technology related field may be substituted for one (1) year of Specialized Experience.
2. Successful completion of a certified program (e.g. Microsoft Windows NT; Novell Netware etc.) and passing a series of proficiency tests administered at an official testing center which resulted in becoming a certified engineer (e.g. Microsoft Certified Systems Engineer Certified Novell Engineer) may be substituted for two (2) years of Specialized Experience.
3. A Bachelors degree in Computer Science Information Technology/Electronics/ Networking Technology related field or comparable major from an accredited college or university may be substituted for two (2)years of Specialized Experience.
Selective Certification Requirement - Drivers License:For this position applicants must possess a current and valid drivers license to operate a motor vehicle.Supplemental Information
Any additional information may be attached to your online application submitted by email to or mailed to the following address: Hawaii State Judiciary Human Resources Department426 Queen Street First Floor Honolulu Hawaii 96813.
Education: If you are using education as a substitution for experience you must submit a copy of your transcript(s) or diploma(s) at the time of application. If you are selected for a position we will request an official transcript (not a copy) at a later date. The official transcript must indicate completion of the training and/or the awarding of the appropriate degree.
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Required Experience:
IC
Key Skills
- Computer Science
- SQL
- Active Directory
- Customer Service
- Incident Management
- Access Points
- OS
- Asset Management
- Linux
- VPN
- User Accounts
- Desktop
- Backup
- Technical Support
- Application Support
