Responsibilities / Tasks
* Responsible for providing technical support maintenance and service solutions to customers for granulation equipments i.e. PMA (Rapid Mixer granulator) Fluid bed dryer Blender Lifter etc.
* The role ensures customer satisfaction through timely troubleshooting preventive maintenance and continuous improvement of service quality.
* Diagnose mechanical electrical or softwarerelated issues.
* Perform on-site on call and remote support to minimize downtime.
* Provide product training to operators technicians and maintenance teams.
* Propose after sales business to generate revenue through AMC Service call Spare parts suggestions.
Your Profile / Qualifications
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Required Experience:
IC
GEA makes an important contribution to a sustainable future with its solutions and services, particularly in the food, beverage and pharmaceutical sectors.