QA Team Lead

CapsLock builds exceptional IT marketing solutions for large partners from North America. We dont just advertise our clients products or services we build long-term marketing solutions within the context of enduring partnerships.

Our peoples diversity and their ideas inspire the innovation that runs through everything we do from unique technology to industry-leading services and customer experiences. We believe teams that openly support and challenge each other are destined to win.

Role Overview

Our QA department is scaling and were looking for a QA Team Lead who can combine strong technical leadership in Playwright with strategic management and team development.

Your mission will be to ensure high-quality stable and predictable delivery of landing page projects by leading the QA team setting Playwright standards and developing a sustainable test automation strategy that supports rapid releases. This role suits someone who thrives in a fast-changing environment enjoys solving complex testing challenges and knows how to build systems that scale.

Your Responsibilities

Technical Leadership

• Own and evolve the Playwright-based test architecture - ensuring stability maintainability and efficient execution.
• Define and enforce coding standards structure and testing conventions across all automated projects.
• Conduct code reviews share best practices and drive technical quality within the automation domain.
• Collaborate with manual QA engineers to translate checklists and test cases into automated coverage where applicable.
• Monitor and analyze automation results identify weak spots and continuously improve test reliability.
• Align with DevOps to maintain visibility of automation runs and ensure seamless CI/CD reporting (Bitbucket Pipelines Allure).
• Explore and propose new tools or approaches when relevant that could improve testing speed maintainability or team efficiency.

Team Management

• Lead and support a small QA team (Manual QA Automation QA) ensuring clear goals priorities and accountability.
• Conduct regular 1:1s track performance and motivation and provide constructive feedback.
• Plan sprint testing activities manage workload distribution and monitor delivery quality.
• Encourage initiative and continuous learning within the team fostering ownership and collaboration.
• Align with the QA Department Lead and Design Director to ensure consistent quality standards and smooth communication across teams.

Process & Quality Ownership

• Oversee end-to-end testing processes from planning and documentation to execution and reporting.
• Maintain and improve manual and automated test documentation ensuring accuracy and clarity.
• Review and validate bug reports test cases and coverage consistency across projects.
• Define and maintain meaningful QA metrics starting with automation coverage and introduce additional measurements that help assess testing effectiveness stability and release quality.
• Continuously improve workflows to make testing faster more transparent and better aligned with release cycles.

Requirements:

• 5 years in QA including at least 3 years in test automation.
• 2 years of experience leading QA engineers or automation teams owning team performance processes and technical direction.
• Deep expertise in Playwright (TypeScript) designing test architecture writing clean code and ensuring scalability.
• Practical experience building and maintaining automation frameworks for fast-changing web projects.
• Experience running and maintaining automation in CI/CD environments (Bitbucket Pipelines Allure or similar tools).
• Strong communication and leadership skills able to connect technical decisions with business priorities and team goals.
• English: B2 or higher.

Nice to Have

• Experience building or improving QA automation strategy for web products.
• Practical experience with visual testing (Playwright snapshots Percy Applitools) and using consistent test data setups.
• Experience expanding or maintaining automation across multiple projects or environments.
• Ability to design clear QA reports and metrics that help track quality and team progress.
• Curiosity about AI-assisted testing or new ways to make automation faster and smarter.
• Desire to build a strong technical culture within the QA team share knowledge improve standards and support others growth.
• Understanding of core QA principles and structured testing (ISTQB-level knowledge is a plus).