Concentra Engineer II, Quality Assurance IT

Concentra is recognized as the nations leading occupational health care company.

With more than 40 years of experience Concentra is dedicated to our mission to improve the health of Americas workforce one patient at a time. With a wide range of services and proactive approaches to care Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

As a QA Automation Engineer II you will work on test automation projects to help implement automated testing strategies frameworks and test scripts for Concentras applications to improve the quality and usability of Concentras software. This role requires intermediate programming skills experience with automation tools and the ability to work independently on automation projects.

• Test Planning and Design:
  • Intermediate understanding of QA methodologies and processes used throughout the software development industry.
  • Develop and implement comprehensive test automation strategies that align with organizational
    objectives.
  • Aid in the creation and implementation of automated testing frameworks based on application
    needs.
  • Maintain and refactor existing test frameworks and associated automated tests.
  • Drive innovation by researching and recommending new tools technologies and methodologies to improve test automation efficiency.
  • Adhere to and enforce all QA industry test automation best practices and standards across the QA organization.
  • Work on complex automated testing initiatives by aiding in the planning and execution of complex testing projects including cross-platform and cross-browser testing.
• Testing Execution:
  • Perform automated non-functional functional integration and regression testing across various platforms and devices.
  • Identify document and report software defects and inconsistencies using tracking tools like JIRA.
  • Cross-functional testing with other QE team members of other applications.
  • Ability to identify key interdependencies between applications to minimize risk during testing.
• Collaboration:
  • Partner with QA leadership to define and prioritize automated testing efforts and identify potential framework gaps.
  • Participate in creating test framework roadmaps estimating testing efforts and identifying potential risks.
  • Work with QA leadership to establish and enforce QA best practices guidelines and standards for automated testing across all applications.
  • Ability to communicate complex technical QE concepts to non-technical stakeholders.
  • Perform code reviews of automated testing code for QE peers.
  • Stay up to date with evolving industry standards tools and techniques for software quality assurance.
• Quality Metrics and Reporting:
  • Communicate and report testing progress coverage defects and results effectively to management and stakeholders.
  • Provide recommendations to QA leadership for improvements to QA automation processes to enhance software quality.
  • Work with QA leadership to establish automated test reporting guidelines for each test framework.
  • Establish KPIs and metrics to measure automation effectiveness.

• Education Level: Bachelors Degree ; Major: Computer Science or Computer Engineering
• ISTQB certifications are a plus.
• Experience in lieu of required education is acceptable
• 2-4 years of experience in software quality engineer testing roles based on the following experience.
• At least 2-4 years of experience developing and executing automated test frameworks plans strategies and test cases.
• At least2-4 years of experience with software testingoperating in a CI/CD environment.
• At least 2-4 years of automated testing experience with desktop and/or web applications developed with at least one of the following: C# Java C Python JavaScript Power Builder Web Services and API development WebLogic.
• At least 2-4 yearsof experience using Project and Test Management tools (Jira Zephyr TestRail).
• Previous health care industry experience within both the provider and payer marketsis a plus.
• Previous experience with high volume EMR PMS and ERP applications is a plus.

Job Related Skills/Competencies:

Job Technical Skills:

• Develop and maintain automated test scripts for UI API and Database testing.
• Intermediate understanding of automated test methodologies and techniques.
• Experience working on and maintaining UI testing frameworks (Cypress Selenium Playwright etc.).
• Experience working on and maintaining API testing frameworks (Karate Rest-Assured etc.).
• Knowledge of Agile methodologies and frameworks (Scrum SAFE).
• Understanding of how QA automated testing fits into software development lifecycles.
• Knowledge of QA testing methodologies and tools.
• Ability to troubleshoot complex issues identify root causes and propose effective solutions.
• Intermediate experience creating detailed QA documentation.
• Maintain a high level of proficiency with the companys core applications.
• Experience working with test case management tools (Zephyr TestRail etc.).
• Experience working with source control systems (GitLab Bitbucket GitHub).
• Intermediate SQL skills are required.
• Basic API testing experience is required.
• Intermediate experience with SauceLabs or similar tools is a plus.
• Experience with CI/CD tools is a plus (Bamboo Jenkins GitLab CI etc.)
• Experience testing shared desktop applications is a plus (i.e. Citrix).
• Experience debugging desktop and web applications is a plus.
• Experience with Fiddler WireShark or similar tools is a plus.
• Experience with security testing is a plus.
• Experience with performance testing is plus.
• Basic understanding of networking protocols (TCP/IP HTTP1.x/2 TLS etc) is a plus.
• Experience with cloud-based testing environments is a plus.

Job Non-Technical Skills:

• Eager to learn new skills tools and technologies.
• Ability to communicate effectively across all levels of the IT organization.
• Strong analytical and problem-solving skills.
• Possess strong organizational skills.
• Effective listening skills to understand any valuable information being disseminated.
• Ability to perform day-to-day activities with minimal direction.
• Ability to multi-task self-organize juggle multiple priorities without compromising quality.
• Strong attention to detail and the ability to think outside the box.
• Demonstrate a strong work ethic flexibility dependability and a positive can-do attitude.
• Enjoys working in a collaborative team-based environment.

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Medical Vision Prescription Telehealth & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation if required.

*This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management*

Concentra is an Equal Opportunity Employerincluding disability/veterans