Senior Platform Engineer News Agency Reuters Operations & Strategy
As a Senior Platform Engineer for Reuters News Agency you will own and optimize our Salesforce-centric commercial platforms leading compliant production releases user administration and configuration in a SOX-controlled environment. Youll partner with business and technology teams to deliver enhancements and projects that improve sales and customer workflows while driving continuous process and platform improvements.
About the Role:
In this opportunity as Senior Platform Engineer News Agency you will:
Act as a key liaison between business stakeholders compliance and technology teams to elicit analyze and document business and system requirements.
Own and execute end-of-month production releases ensuring accurate compliant deployments and operational continuity across commercial platforms.
Manage user administration and access provisioning across Salesforce Zuora Eloqua and related systems in alignment with SOX and internal control standards.
Deliver quick win Salesforce and platform changes (configuration minor enhancements fixes) while maintaining a clear backlog and prioritization with stakeholders.
Support and lead medium-complexity projects such as in-app chat replacements and registration/WhatsApp integrations including testing and release coordination.
Contribute to continuous improvement of processes documentation and change management practices ensuring clear communication and adherence to defined metrics.
About You:
Youre a fit for the role of Senior Platform Engineer News Agency if your background includes:
Proven experience as a Business Systems Analyst or similar role with hands-on work in requirements elicitation process analysis and documentation.
Strong working knowledge of Salesforce (and ideally Zuora/Eloqua) including user administration configuration and change management in a SOX-controlled environment.
Mandatory requirement: Salesforce Certified Administrator credential. Given the focus on user administration and configuration this baseline knowledge is essential.
Comfortable owning production release activities with a high sense of accountability attention to detail and respect for controls and audit requirements.
Demonstrated ability to translate business needs into clear testable technical requirements and collaborate effectively with developers admins and QA.
Organized and proactive able to manage day-to-day requests alongside project work while clearly communicating status risks and impacts to stakeholders in a hybrid (PH/IN) team environment.
You are a certified Salesforce Administrator (mandatory) and can demonstrate solid hands-on experience with user administration configuration and applying Salesforce best practices in a production environment
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Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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Required Experience:
Senior IC
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