Sales Rev. Ops. (English Sales Coach)

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Key Responsibilities

• Coaching and Mentoring
  • Onboard and train new salespeople.
  • Provide ongoing coaching mentoring and feedback to sales associates to strengthen their overall sales performance and ensure high closure rates.
  • Act as a consultant providing helpful advice on coping with job-related challenges.
  • Observe and coach sales associate performance daily including monitoring sales calls for quality and salesmanship.
  • Identify and bridge gaps in performance productivity and quality at both the individual and team levels.
• Training and Development
  • Identify individual and team training needs.
  • Develop and implement effective training plans and educational material including sales scripts presentations and case studies.
  • Design training courses using techniques like role-playing activities gamification and job simulation.
  • Set annual learning and development objectives for the sales team.
  • Maintain updated records of educational curriculum and material.
• Performance Management
  • Evaluate employees performance after each training session.
  • Work with assigned sales representatives who are currently in or potentially heading into a performance plan.
  • Use an understanding of lagging and leading indicators to identify performance issues and devise customized sales approaches.
  • Improve metrics on sales and closing ratios and optimize sales cycle management.
• Collaboration and Knowledge
  • Maintain a deep understanding of all products services procedures and policies.
  • Collaborate with call center management and other partners to identify opportunities in sales performance and share best practices.

Requirements and Skills

• Proven work experience as a Sales Coach Sales Trainer or similar role.
• Experience in a sales or customer service position is a plus.
• Strong understanding of sales techniques sales processes and the ability to motivate employees.
• Excellent communication skills both written and verbal and strong interpersonal skills.
• Strong problem-solving data analysis and critical observation skills.
• A Bachelors degree in Education Human Resources Business Marketing or a related field is typically required.
• Additional training certification is a plus.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL