Service Controller
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Job Location:
Wellingborough - UK
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you ready to play a key role in delivering exceptional customer service At Linde Material Handling were looking for a Service Controller to join our team in Wellingborough. This is a pivotal position where youll manage daily customer contact for breakdown coordination and oversee a team of field-based service engineersensuring we provide first-class on-site service and continuously improve our customer experience.
We offer:
We believe in supporting our team both professionally and personally. Youll enjoy:
- Flexible Working: Hybrid and adaptable arrangements to maintain a healthy work-life balance.
- Financial Benefits: Competitive salary salary sacrifice pension scheme life assurance and exclusive discount vouchers.
- Generous Leave: 25 days annual holiday plus bank holidays to recharge and relax.
Tasks and Qualifications:
Responsibilities
- Maintain excellent customer contact and call-handling standards.
- Coordinate engineer dispatch and ensure clear effective communication.
- Support your engineering team to deliver outstanding service to internal and external customers.
What Were Looking For
- Customer Service Expertise: Experience in a fast-paced environment with strong call-handling skills.
- Communication Skills: Confident professional and pleasant telephone manner.
- Organisational Ability: Exceptional prioritisation and decision-making skills.
- Team Player: Flexible committed and self-driven.
- Technical Skills: Proficient in IT systems especially Excel (SAP knowledge is an advantage).
- Ability to work under pressure and meet deadlines.
Key Skills
- Aviation Safety
- Corporate Banking
- Front Office
- AC Maintenance
- Cosmetics
- Art
About Company
We are a leading supplier of forklifts and warehouse equipment as well as automation technology and software solutions for the optimization of supply chains.
