Senior Facility Manager

Performance Expectations: should demonstrate excellent abilities in the following areas:

• Safety Proactively works to improve safety.

• Communication Skills Verbal and written and comprehension.
• Project Leadership Ability to organize prioritize and expedite projects from conceptions to closure.
• Problem Identification / Resolution ability to identify malfunctions and deviations in equipment performance and control.
• Decision Making / Capability Impact ability to make the best choice with the available information at hand. Experience training and understanding being pertinent factors.
• Teamwork Promotes and encourages success as a team. Actively leads group activities. Works for the best outcome of the group.
• Budget ability to develop budgets for area of responsibility within the context of a larger account setting.

Technical Expectations and Essential Duties and Responsibilities include the following. (and other duties as assigned):

• Lead and direct facility tours for new customer deals and review customer contracts.

• Manage the relationship with the third-party facility management provider (JLL) within his or her region to ensure that the facilities are being operated within the mandated CyrusOne procedures and standards.
• Consults with client(s) to help:
  • Establish priorities and communicate scheduled maintenance activities.
  • Resolve issues and effectively communicate with clients the results of Root Cause Analysis.
• Establishes work plans for the organization assigns schedules and priorities. Solves problems within procedural limitations. Ensures that staff complete PMs and work orders as scheduled each month.

• Provides OJT and other formal training to staff in areas of specialization. Provides data and reports as required including formal studies and evaluations planning work preparing schematics and other various administrative functions such as status reports equipment evaluations or scope of work for outside contractors.

• Responds to building system alarms with priority to first preserve the critical load second minimize equipment or system damage and third to participate in root cause analysis for prevention of further similar incidents.

• Performs an audit function regularly to ensure high standards of workmanship are being met.
• Available for 24/7 work and emergency corrective maintenance activities.
• Complies with all Corporation and EHS requirements and programs as provided.
• Reporting and Compliance
  • Manage all internal and external monthly reporting required from the region
  • Coordinate with internal departments (e.g.: Accounting Finance EH&S Compliance Security and Energy Management) to meet month end reporting needs
  • Ensure that customer reports are accurate and delivered on-time
  • Understand and execute Business Continuity Planning.
• Budgeting and Forecasting
  • Manage OPEX and CAPEX budgets for the site based upon developed budgets.

Minimum Requirements:

• Excellent verbal and written communication skills

• Ability to work well with all levels of people within the organization
• Ability to direct and manage work groups
• Excellent organizational skills
• Ability to work well under pressure and manage multiple concurrent priorities
• Excellent time management skills
• Strong customer service skills
• Ability to develop and document procedures and train personnel on the procedures
• Consistently displays a positive attitude with customer first mentality
• Proficient with Microsoft Office
• Ability to work under pressure and manage multiple concurrent priorities
• Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane

Education & Experience

• 7 years experience in managing and maintaining critical infrastructure preferably in a data center environment.

• 10 years supervisory or personnel management experience preferred
• Only US Citizens are eligible for this role
• Bachelors degree (B.S.) in Electrical or Mechanical Engineering from four-year college or university preferred; or six to eight years related technical experience and/or training; or equivalent combination of education and experience.
• Familiarity and knowledge of Change management processes Work Order Control procedures and Computerized Maintenance Management Systems.
• Must be able to use personal computers with emphasis on Microsoft Word Excel PowerPoint and Project programs.
• Knowledge of Visio AutoCad a plus

Certificates Licenses Registrations

• Certified Data Center Professional (CDCP) a plus

Work Environment

• Fast Paced Environment Some stress may occur at times.

• Must be able to lift 50 pounds.
• Must be available for after hour work needs.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne or to submit a resume.