Industry/Sector
InsuranceSpecialism
GuidewireManagement Level
Senior AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
Job Description: Business Analyst Insurance Domain (EIS Platform)
Exp : 5 years
Level : Senior Associate
Role Overview
We are seeking an experienced Business Analyst (BA) with strong Life Group and Supplemental Health insurance domain expertise to support EIS platform initiatives. The ideal candidate will bridge business needs and technical solutions across multiple EIS domains and integrations focusing on business process alignment requirements definition and end-to-end solution validation.
This role requires deep functional understanding of insurance value chain operations and product structures
Key Responsibilities
1. Business Analysis & Requirements
Collaborate with business stakeholders product owners and solution architects to elicit and document business functional and non-functional requirements.
Translate complex insurance product rules (Life Group Supplemental Health) into clear business and system specifications.
Create and maintain BRDs FRDs User Stories Process Maps and acceptance criteria.
Lead workshops discovery sessions requirement refinement sessions
Ensure all requirements align with EIS functional capabilities while maintaining business intent.
Excellent stakeholder management facilitation and presentation skills
2. Domain & Product Expertise
Act as the subject matter expert (SME) for Life Group and Supplemental Health product lines
Working knowledge in Property & Casualty Insurance is an added advantage
Map end-to-end policy lifecycle processes quote new business underwriting issuance billing claims renewals and lapse management.
Support rating product configuration and underwriting rule design discussions with product and actuarial teams.
3. EIS Platform & Integrations
Exposure to EIS Suite (PolicyCore BillingCore ClaimCore CustomerCore) able to understand capabilities not required to configure.
Collaborate with EIS configuration data and integration teams to ensure requirements are correctly translated into PolicyCore BillingCore ClaimCore and CustomerCore modules.
Understanding of EIS integration architecture (APIs batch middleware).
Familiarity with XML/JSON data structures interface documentation and data mapping concepts.
Experience with Agile delivery methodologies and tools such as Jira Confluence and Azure DevOps.
4. Process & Solution Design
Analyze and document As-Is and To-Be business processes identifying gaps and improvement opportunities.
Apply prioritization techniques to create and prioritize product backlog and requirement elicitation
Partner with solution architects to validate designs against business needs and regulatory constraints.
Support test planning and UAT. Provide post-implementation support and ensure alignment with business outcomes.
5. Cross-Functional Collaboration
Work closely with Product IT Actuarial Operations and QA teams.
Partner with integration vendors and third-party administrators as needed.
Serve as the liaison between business and technology teams ensuring clarity and completeness in requirements communication.
Preferred Qualifications
Insurance Certifications (AINS/CPCU/CII/LOMA)
Agile certification (CSPO CSM Safe Practitioner)
BA certifications ( CCBA CBAP IIBA PMI-PBA)
Prior experience on major PAS transformation programs (EIS Vitech Oracle OIPA FINEOS etc.).
Knowledge of insurance data standards (ACORD XML JSON API specs).
Travel Requirements
Not SpecifiedJob Posting End Date
Required Experience:
Senior IC
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