Order Taker Saudi Nationality

Riyadh - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Responsible for answering all telephone calls and prioritizing said calls.
Should have very good telephone etiquette.
Directly involved in the ordertaking and orderplacing process while dealing with guest requests and orders courteously efficiently and promptly.
Should have good knowledge of room service menus and ongoing promotions in another F&B outlet.
Should be able to provide recommendations and suggestions to guests upon request.
Be knowledgeable of all services facilities and products offered by the hotel.
Consider the satisfaction of all guests by ensuring prompt courteous and efficient service at all times.
Display excellent conversation skills and selling techniques at all times.
Pay attention to guest orders and know the menu thoroughly.
Write down all the information. Highlight special requests.
Ensure correct posting in the POS system for communication with the service and kitchen departments.
Able to perform all duties and tasks per the tasks required at the outlet.
Assist the department in driving guest satisfaction by providing consistent guest experiences.
Coordinate with Room Service Waiter/ Waitress Captains and Minibar Attendant.
Report positive and constructive guest feedback to the manager.
Promptly handle guest queries complaints and all issues professionally.
Have the knowledge and understanding to explain and perform upselling of all items offered by the department assigned as well as offering alternatives or suggestions to guests.

Qualifications :

Average reading writing and oral proficiency in the English language
Must be well presented and professionally groomed at all times
Able to account and handle cash effectively and efficiently
Good communication and customer contact skills; good problem resolution skills
Team player with strong interpersonal skills and attention to detail

QUALIFICATIONS

Secondary education

EXPERIENCE

Minimum 1year food and beverage serving experience
Previous public contact and/or cashiering experience

Remote Work :

Employment Type :

Fulltime

Responsible for answering all telephone calls and prioritizing said calls.Should have very good telephone etiquette.Directly involved in the ordertaking and orderplacing process while dealing with guest requests and orders courteously efficiently and promptly.Should have good knowledge of room servi...

Responsible for answering all telephone calls and prioritizing said calls.
Should have very good telephone etiquette.
Directly involved in the ordertaking and orderplacing process while dealing with guest requests and orders courteously efficiently and promptly.
Should have good knowledge of room service menus and ongoing promotions in another F&B outlet.
Should be able to provide recommendations and suggestions to guests upon request.
Be knowledgeable of all services facilities and products offered by the hotel.
Consider the satisfaction of all guests by ensuring prompt courteous and efficient service at all times.
Display excellent conversation skills and selling techniques at all times.
Pay attention to guest orders and know the menu thoroughly.
Write down all the information. Highlight special requests.
Ensure correct posting in the POS system for communication with the service and kitchen departments.
Able to perform all duties and tasks per the tasks required at the outlet.
Assist the department in driving guest satisfaction by providing consistent guest experiences.
Coordinate with Room Service Waiter/ Waitress Captains and Minibar Attendant.
Report positive and constructive guest feedback to the manager.
Promptly handle guest queries complaints and all issues professionally.
Have the knowledge and understanding to explain and perform upselling of all items offered by the department assigned as well as offering alternatives or suggestions to guests.

Qualifications :

Average reading writing and oral proficiency in the English language
Must be well presented and professionally groomed at all times
Able to account and handle cash effectively and efficiently
Good communication and customer contact skills; good problem resolution skills
Team player with strong interpersonal skills and attention to detail

QUALIFICATIONS

Secondary education

EXPERIENCE

Minimum 1year food and beverage serving experience
Previous public contact and/or cashiering experience

Remote Work :

Employment Type :

Fulltime

Key Skills

Lpc
ABAP
Benefits & Compensation
Investor Relations
ITIL
Art

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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