IT Asset Management
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
12 CDC2A Summary: As an Application Tech Support Practitioner your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will be dedicated to maintaining high-quality service employing exceptional communication skills to ensure that our world-class systems operate smoothly. Your role will require you to accurately identify client issues and leverage your deep product knowledge to design effective resolutions ensuring client satisfaction and system reliability. Skill: Excellent communication skills Customer focused skillsGood interpersonal skills Strong troubleshooting skills Ability to work with teams High level of Level: Level G contractorKey Responsibilities1. IT Asset inventory check and updates2. Reporting and Accuracy Management3. Tracking Asset request tickets in ServiceNow4. Follows the ticket/ incident life cycle as defined by processTechnical Experience1. Incident Management and usage of ticketing tools2. Basic knowledge in MS OfficeProfessional Attributes1. Basic verbal and written communication skills with email etiquette2. Good positive working attitude 3. Reasonable problem solving and analytical skillsEducational Qualification1. Any Bachelors degree with the desire to work in 24x7 environment2. Good to have ITIL technical certificationMust Have:1. Good written and verbal communication skills2. Willingness to work in 24/7 environmentGood to Have 1. Technical background (IT Support)2. Hardware / network course would be an added advantageTotal Year of Experience: 1 to 2 yearsRelevant Year of Experience: 2 years
Key Skills
- Cathodic
- Atl
- Communication
- Business Operations
- Catering Operations
