Shift Engineer (St Regis Budapest) Pre-opening

ST REGIS BUDAPEST

Combining timeless glamour with a vanguard spirit St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 55 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV at the dawn of the twentieth century the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests delivered flawlessly by the signature St. Regis Butler Service.

POSITION SUMMARY

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment including cleaning and lubrication. Visually inspect tools equipment or machines. Carry equipment (e.g. tools radio). Identify locate and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed.Assure each days activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration electrical mechanical plumbing pneumatic/electronic systems and controls carpentry and finish skills kitchen equipment vehicles energy conservation and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g. pump and motor replacement) plumbing (e.g. plunge toilets and unclog drains) electrical equipment including lamps cosmetic items extension cords vacuum cleaners internet devices replace electrical switches and outlets and other guestroom items. Program TVs and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting minor drywall and wood trim repair light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance energy management and other systems including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical Electrical and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g. Engineer I). Display ability to perform Engineer on Duty responsibilities including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems safety hazards accidents or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs service ramps and/or ladders. Reach overhead and below the knees including bending twisting pulling and stooping.Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

QUALIFICATIONS

Education: Electrician Electrical engineer

Related Work Experience: Experience in general maintenance.

Preferred: Hotel engineering/maintenance experience.

General Maintenance

• Display proficiency in any one of the following categories above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration electrical mechanical plumbing pneumatic/electronic systems and controls carpentry and finish skills kitchen equipment vehicles energy conservation and/or general building.
• Display basic ability to repair or replace PVC and copper pipe (including soldering).
• Troubleshoot and perform basic repair on all types of equipment (e.g. pump and motor replacement) plumbing (e.g. plunge toilets and unclog drains) electrical components including lamps cosmetic items extension cords vacuum cleaners replace electrical switches and outlets and program TVs.
• Assist with surface preparation and painting minor drywall and wood trim repair light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
• Perform general housekeeping and engineering-related duties.
• Perform mid-level troubleshooting of all hotel Mechanical Electrical and Plumbing systems.
• Display ability to perform Engineer on Duty responsibilities including readings and rounds.

Accident Prevention and Safety

• Follow company and department safety and security policies and procedures to promote a clean safe and secure environment.
• Complete appropriate safety training and certifications to perform work tasks.
• Follow policies and procedures for the safe operation and storage of tools equipment and machines.
• Follow Hazardous Material Management Program procedures for handling and disposing of chemicals fertilizer pesticides blood borne pathogens etc. including using Material Safety Data Sheets (MSDS).
• Use proper equipment wear appropriate personal protective clothing (PPE) and employ correct lifting procedures as necessary to avoid injury.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Maintain proficiency in Fire Alarm/Safety and emergency power systems and be familiar with the duties and responsibilities of the Fire and Emergency Rescue Teams.
• Follow property specific procedures for handling emergency situations (e.g. Fire and Emergency Response Team evacuations medical emergencies natural disasters) in order to preserve the building and its systems during the emergency and act as quickly and responsibly as possible to return the building to its normal operating status.
• Display solid knowledge and skill level in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
• Use the Lockout/Tagout system before performing any maintenance work.
• Store all flammable materials in OSHA and EPA approved containment devices.

Install Maintain and Repair Items

• Carry all equipment (e.g. keys phones pager tools radio) in order to maintain preparedness to carry out work tasks at all times.
• Respond and attend to guest repair requests.
• Inspect and repair all mechanical equipment including but not limited to: appliances HVAC electrical and plumbing components diagnose and repair of boilers pumps and related components.
• Clean lubricate protect and otherwise maintain all tools and equipment in the hotel.
• Identify locate and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Organize painting and maintenance areas properly utilizing the appropriate methods and supplies.
• Clean tools and equipment and return to the shop and secure in the proper area.
• Perform preventive maintenance in a timely manner.

Maintain Building and Property

• Clean all engineering areas as directed by Engineering Management.
• Observe energy and utilities usage in the hotel and on the grounds.
• Look for ways to conserve energy and report any ideas to the Engineering Management.

Maintain Records or Logs

• Maintain the preventive maintenance records inspections and rounds using a computer management system.
• Assure each days activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
• Maintain a proper inventory of parts materials equipment tools and supplies necessary to perform his/her job.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Read log track and interpret readings from meters gauges and other measuring devices.
• Provide periodic maintenance inventory updates to engineering management when requested or required.
• Assist in the compilation of data for preventative maintenance inspection records.

Guest Relations

• Address guests service needs in a professional positive and timely manner.
• Welcome and acknowledge each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.
• Actively listen and respond positively to guest questions concerns and requests using brand or property specific process (e.g. LEARN PLEASED Guest Response LEAP) to resolve issues delight and build trust.
• Respond to all guest complaints promptly and if cannot remedy the situation let the proper people know so they can follow up and try to satisfy the guest.

Communication

• Speak to guests and co-workers using clear appropriate and professional language.
• Follow verbal or written directions pertaining to minor maintenance repairs.
• Keep supervisor updated on assignments.
• Maintain communication with supervisors so that all needed materials tools and supplies are available or on order.

Working with Others

• Perform daily assigned work orders and follow engineering standard operating procedures.
• Work with housekeeping staff and other departments to maintain all rooms buildings and property in perfect condition.
• Train mentor and provide technical advice to other engineers (e.g. Engineer I) as needed or requested.
• Work in a team environment and effectively interact with all levels of the organization.

Quality Assurance/Quality Improvement

• Work in a neat and efficient manner keeping work areas clean and well organized.
• Support the improvement of engineering services that effectively address problems affecting owners guests and employees.
• Complete all maintenance or repair assignments in a timely safe and professional manner.
• Comply with quality assurance expectations and standards.

Computers/Software

• Transmit information or documents using a computer.
• Enter and retrieve information contained in computer databases using a keyboard mouse or trackball to update records files reservation and answer inquiries from guests.
• Create and maintain computer- and paper-based filing and organization systems for records reports documents etc.
• Display working knowledge of engineering computer programs related to preventative maintenance guest response energy management and other systems including devices that interact with such programs.

Physical Tasks

• Lift carry reach bend and climb ladders.
• Reach overhead and below the knees including bending twisting pulling and stooping.
• Move up and down stairs and/or service ramps.
• Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination.
• Visually inspect tools equipment or machines (e.g. to identify defects).
• Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Assist with moving lifting carrying and placing of objects weighing in excess of 100 pounds.
• Enter and locate work-related information using computers.

Policies and Procedures

• Participate in departmental problem solving teams.
• Protect and otherwise maintain your assigned tool pouch and its tools at the discretion of the Engineering Management.
• Clean and return repair tools and equipment to the shop and secure in the proper area.
• Perform other reasonable job duties as requested.

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