Generator Field Service Technician

Knowledge and Skill Requirements:

• Understanding of diesel and gas engines electrical systems and generator controls.
• Ability to read and interpret wiring diagrams schematics and technical manuals.
• Proficiency with diagnostic tools multimeters load banks and service software.
• Strong communication skills for interacting with customers supervisors and team members.
• Ability to troubleshoot electrical and mechanical issues independently.
• Knowledge of safety procedures lockout/tagout and electrical safety practices.

Preferred Qualification(s):

• Experience working with power generation equipment transfer switches or industrial electrical systems.
• Familiarity with Caterpillar generator systems and dealer service processes.
• Certifications or training in electrical systems power generation or diesel technology.

Education Requirements:

• High School Diploma or equivalent required.
• Technical training or an Associate degree in diesel technology electrical technology or a related field preferred.

Essential Job Functions:

• Diagnose and repair generator engines alternators control systems and electrical components.
• Perform preventative maintenance including inspections fluid changes adjustments and testing.
• Conduct load bank testing and verify generator performance under operating conditions.
• Troubleshoot electrical faults wiring issues and control panel malfunctions.
• Document all findings parts used and repair actions in work orders.
• Communicate equipment condition repair recommendations and job status to supervisors and customers.
• Maintain tools equipment and work areas in clean and safe condition.
• Follow all safety procedures and ensure compliance with company and regulatory standards.
• Support emergency service calls and afterâhours work when required.

Leadership Responsibilities:

• Support less experienced technicians by sharing knowledge and proper diagnostic techniques.
• Promote a safe organized and efficient work environment.
• Assist in training new technicians on generator systems and service procedures.
• Represent the company professionally during customer interactions.

Preferred Experience and Skills:

• Handsâon experience with generator diagnostics electrical troubleshooting and engine repair.
• Strong problemâsolving skills with the ability to identify root causes quickly.
• Familiarity with Caterpillar ET power generation software and related diagnostic tools.
• Ability to work independently in both shop and field environments.

Physical and Mental Requirements:

• Ability to lift carry or move heavy components and tools as required.
• Ability to stand bend climb or work in confined spaces for extended periods.
• Ability to wear required PPE in shop and field environments.
• Ability to manage multiple tasks and maintain accuracy in a fastâpaced setting.
• Must meet requirements for driving company vehicles.

Work Environment:

• Work performed in primarily field environments with exposure to noise machinery and weather conditions. Some shop work may be required.
• Frequent interaction with technicians supervisors and customers.
• Fastâpaced environment requiring adaptability and strong communication.
• Standard work schedule with potential overtime onâcall rotations and emergency response needs.

Required Experience:

IC