Senior Manager Operations Enablement
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Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Join our eMobility Team Help us scale charging operations in Europe!
Are you ready to shape how large-scale EV charging operations are designed across Europe
At Circle K eMobility we are building one of Europes most reliable and customer-centric charging networks. To succeed we need world-class service management and operations processes to scale with our accelerating growth and we are now looking for a Senior Manager Operations Enablement to take a key role in that journey.
In this role you will lead our Operations Enablement team and be responsible for designing governing and continuously improving how eMobility operations are delivered across support layers partners and business units. You will play a pivotal role in setting up and maturing our partner-led Network Operations Center (second line) model ensuring scalable high-quality end-to-end service management.
This is a highly visible role at the intersection of technology operations service management and organizational design.
What youll do
- Lead and develop the Operations Enablement team owning process standardization and operational readiness across eMobility products and services
- Own the design and evolution of end-to-end service management ensuring scalable operations across support layers
- Define the long-term service management roadmap covering partner vs internal responsibilities offshoring strategy and working-hour models.
- Establish governance structure service management KPIs and performance management for the partner-led Network Operations Center.
- Drive continuous improvement of operational processes to serve our products
- Work closely with Control Tower operations team Business Units and Product and Technology teams to ensure consistent efficient operations and operational readiness for new and evolving charging products and related to go-to-market of existing products in new markets including operational processes for our station staff
- You will work closely with our Control Tower team which runs day-to-day operations while your team ensures that service management processes and governance are set up for long-term success.
We are looking for someone who has:
- 5 years of experience from tech operations service management or network operations preferably in complex distributed environments
- Preferably strong hands-on experience with partner-led service delivery models (e.g. outsourced service support)
- Experience in defining operating models as well as documenting and implementing standard processes and working on continuous process improvement
- Ability to think strategically while also driving concrete implementation
- Strong stakeholder management skills across functions countries and seniority levels
- A bachelors or masters degree in technology engineering operations or a related field
- Excellent communication skills in English (written and spoken)
Why join us
- A purpose-driven scale-up environment at the forefront of the energy transition
- A high-impact role with responsibility and ownership from day one
- A strong team culture that combines energy warmth and ambition
We offer
- A young dynamic and social team with skilled colleagues across Europe
- The opportunity to play a key role in transforming a global fuel retailer into a renewable mobility leader
- Great pension and insurance schemes
- Modern centrally located offices in Oslo with excellent lunch and gym access
We believe in strength-based and coaching leadership. Our values Take Ownership Play to Win One Team and Do the Right Thing guide us in everything we do.
About Us
Circle K is one of the worlds leading convenience and mobility retailers with approximately 12000 sites in North America Europe Asia and the Middle East. We are nearly 100000 merchants all working to make life a little easier for our customers every day.
Location
Oslo Norway
Interested
We encourage you to apply as soon as possible and latest by January 11th 2026.
Applications will be assessed continuously and interviews may happen before the deadline for applications is reached.
Contact person: Maria Estenstad Friis Director Charge Point Operator
Phone number:
We know great companies are built from within by great people like you. Come grow with us!
We are looking forward to your application.
Required Experience:
Senior Manager
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
Circle K is a convenience store and gas station chain offering a wide variety of products for people on the go. Visit us today!
