Sr Coordinator Workforce

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profile Job Location:

Cairo - Egypt

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Whats On Your Plate

  • Creates reports on historical data and forecasting results 

  • Analyzes data and recommends solutions for implementation. 

  • Analyzes and develops weekly recommendations for scheduling and uses staffing requirements and operations schedules to determine required staffing levels to ensure the organizations ability to meet operational commitments. 

  • Creates integrated database tracking tools for staffing shrinkage patterns (vacation sick training etc. to optimize staffing forecasts. 

  • Maintains holiday pattern forecasts to ensure effective coverage for holidays. 

  • Performs other related duties as assigned.

 

What Did We Order

  • No Active warning letters 

  • Achievements KPIs 80 in the Past Quarter.

  • English level B1. 

  • Absenteeism is at least 5. 

  • Proficiency in MS Applications. 

  • At least 1 Year in Talabat and more than 2 Years Exp in the Call Center industry. 

  • Forecasting Knowledge. 

  • Knowledge of service level Calculations. 

  • Problemsolving. 

  • Analytical thinking. 

  • Good Business Writing Skills. 

  • RTM Experience is preferred.

 


Remote Work :

No


Employment Type :

Contract

Whats On Your PlateCreates reports on historical data and forecasting results Analyzes data and recommends solutions for implementation. Analyzes and develops weekly recommendations for scheduling and uses staffing requirements and operations schedules to determine required staffing levels to ensure...
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Key Skills

  • Corporate Risk Management
  • Electronics
  • Infection Control
  • Bakery
  • ELV
  • Accident Investigation

About Company

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As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to del ... View more

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