Newcomer Employment Case Manager

Wesley

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profile Job Location:

Hamilton - Canada

profile Monthly Salary: Not Disclosed
Posted on: 17 hours ago
Vacancies: 1 Vacancy

Job Summary

Newcomer Employment Case Manager

Posting #:4233 Posting Date:12/22/2025 Posting Closing:12/29/2025 4:00 PM

Have you heard of us

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs housing & homelessness and resettling newcomers to Canada in Hamilton Halton and Brantford. Were committed to equity diversity & inclusion and a healthy work-life balance. We would love for you to join our team!

Are you the one were looking for

We are seeking a dynamic highlymotivatedNewcomer Employment Case Managerwho demonstrates our values of compassion accountability responsiveness and empowerment; to our clients families and each other.

TheNewcomer Employment Case Managerisresponsible for providing case management support to Asylum Seekers/Refugee Claimants inHamilton. ICM will hold a case load comprised of individuals and families which they will assist to integrate into the community to ensure community connection specifically employment.

This position is aunionizedpart-time temporaryposition. The contract is untilDecember 31 2026. The rate of pay is$23.93per hour. The hours for this position are 40 hours per week.

Key Responsibilities:

  1. Welcome interact and support clients accessing the program and be available and approachable to address clients needs as they arise.
  2. Conduct initial intake and needs assessment to understand the individual need of each client/family.
  3. Special attention and time will be to provide Employment related support to Refugee Claimants.
  4. Provide appropriate client centered/ trauma informed information and referral regarding the various services and resources available in the community.
  5. Manage and maintain up-to-date client files complete government documents and forms provide referrals write case notes and provide regular follow-up with clients as needed.
  6. Conduct various appointments in the community and in office for different services and resources to find sustainable employment.
  7. Advocate on behalf of clients for services and resources in the community.
  8. Provide life skills telephone support and crisis intervention as needed.
  9. Participate in case management meetings with internal staff and external service providers.
  10. Maintain good relationships and collaborate with other internal programs and external service providers to provide support to Asylum Seekers.

What you will bring:

  1. Minimum; Social Service Worker diploma or equivalent with relevant practical experience working with newcomers.
  2. Advanced knowledge of a second language is an asset: Somali Swahili or Arabic preferred.
  3. Must be registered and in good standing with the Ontario College of Social Workers and Social Service Workers or eligible for registration at the time of employment is required. Note: registration must be completed within 90 days after the start of employment.
  4. Minimum 1-2 years of experience in an Intensive Case Management role serving a vulnerable population including victims of trauma is required.
  5. Comprehensive understanding of Employment support programs and available support to Asylum seekers.

Invest in Yourself as we Invest in You! Wesley offers

  • A positive work culture that prioritizes all staff having an opportunity to contribute
  • A supportive team that will empower you to achieve great milestones!
  • Fun and engaging organizational events such as our Staff Appreciation Event
  • Professional development and training opportunities
  • Employee Discounts

Please ApplyVia:Our Wesley Bamboo Portal:

  1. Click on this link: there you can access all of Wesleys job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interviewwill be contacted. No phone calls please. More information about Wesleycan be foundon our website at.


Required Experience:

Manager

Newcomer Employment Case ManagerPosting #:4233 Posting Date:12/22/2025 Posting Closing:12/29/2025 4:00 PMHave you heard of usWesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our w...
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Key Skills

  • Project Portfolio Management
  • Motivational Interviewing
  • HIPAA
  • Computer Skills
  • Intake Experience
  • Lean Six Sigma
  • Conflict Management
  • Case Management
  • Team Management
  • Program Development
  • Social Work
  • Addiction Counseling

About Company

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Wesley is a local non-profit, offering support for people experiencing poverty, homelessness, and barriers in the Hamilton, Halton and Brantford communities.

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