Banquet Captain
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
WE ARE CAESARS
At Caesars Entertainment our Mission Vision & Values reflect our unique purpose
providing people with possibilities and places to have fun. Our Mission Vision & Values
represent a unifying and inspiring way forward and all Team Members are expected to
uphold them.
Our Mission: Create the Extraordinary
Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
Our Values: Blaze the Trail Together We Win All-In on Service
Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.
JOB SUMMARY
Oversee assigned Banquet functions in the absence of the Banquet Manager and assist with all service functions.
HOW YOU WILL CREATE THE EXTRAORDINARY
Schedule staff to ensure guest satisfaction
Present a professional manner at all times
Identify yourself to the host of the party and use the Guests name
Checks with each table a minimum of 2 times during the service to ensure proper service and atmosphere for the guest
Review weekly functions for employee scheduling and product ordering
Responsible for ensuring all areas are clean after function
Ensure all food and beverage items as well as dishware and equipment are in place for function in the prescribed time
Supervise employees to include motivating coaching disciplining and evaluating as appropriate
Ensure compliance to all rules regulations and procedures
Document all incidents in detail
Assign stations and record attendance
Inspect staff as to uniforms cleanliness identification etc.
Ensure a safe working environment for employees
- Exemplify our core values family style service our mission and vision
- Exemplify our DEI (diversity equity inclusion) culture
- Performs other job-related duties as assigned
WHAT YOU WILL NEED
- Strong verbal and written communication skills
- 2-4 years as a Banquet Captain in a multiunit hotel or casino
- Gaming and/or hospitality experience a plus
- Understand and comply with all company and departmental rules and regulations policies and procedures
- Skill in establishing and maintaining effective working relationships with staff and guests
- Ability to read write and communicate verbally in English
- Ability to understand BEOs and diagrams
- High school education or equivalent preferred
ADDITIONAL REQUIREMENTS
Work is performed in an area which may be unusually hot cold noisy and smoky
Work may be performed in small areas having a 2-½ ft. access and at a height of 4 ft.
Constant contact with staff and guests
Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps).
Requires seldom sitting bending and reaching in areas from floor level to 6 ft. high crouching balancing pushing/pulling and lifting/carrying up to 50 lbs. or less repetitive use of both hands with light and firm/strong grasping finger dexterity far visual acuity with depth perception field of vision and absence of color blindness; frequent standing and walking.
Requires normal sense of smell taste touch and sound
Requires eye/hand coordination the ability to perform simple tasks analyze supervise instruct work precisely follow instructions influence others meet time requirements memorize problem solve use independent judgment and decision making simple reading writing and math skills
Requires the ability to distinguish letters and symbols
Requires the use of office equipment such as computers typewriters telephones beepers radios calculators and copiers
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Catering
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Serving Experience
- Guest Services
- Supervising Experience
- Banquet Experience
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!
