Client Care Assistant

Carlisle - UK

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Client Care Assistant

Location: Carlisle office-based
Salary: 24000 rising to 25000 after probation
Contract: Permanent Full-time

NXT Recruitment is proud to be supporting a well-established and growing professional services business based in Carlisle which is looking to appoint a Client Care Assistant to join their team.

This is an office-based role where you will provide high-quality administrative support to advisers manage client enquiries and ensure smooth back-office operations. The role offers the opportunity to develop your skills and progress within the client care function.

The role
You will handle day-to-day client enquiries and key administrative tasks with increasing independence helping maintain a professional and consistent service. You will support the smooth running of workflows and contribute to delivering an excellent client experience.

Key responsibilities:
Provide administrative support to advisers and the client care team
Manage client enquiries efficiently and professionally
Maintain accurate client records and documentation
Assist with document preparation and completion of client-facing forms
Book appointments following standard guidance
Use templates scripts and guided workflows confidently
Support a consistent and seamless client journey

About you:
Basic understanding of financial services terminology
Familiarity with client care processes and back-office systems
Accurate data input and attention to detail
Comfortable with basic call-handling and client interaction
Reliable punctual and professional
Willingness to learn and develop within the role
Team-oriented with a positive attitude and openness to feedback

Whats on offer:
24000 rising to 25000 after probation
Office-based role in Carlisle
Opportunity to develop your career within the client care team
Supportive and professional working environment

If youre looking for a client care role with the chance to grow and take ownership within a professional services team wed love to hear from you.

For a confidential discussion or to apply contact Simon Kean on or email .

NXT Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this role you agree to our terms conditions and privacy policy which can be found on our website.

Required Experience:

Junior IC

Client Care AssistantLocation: Carlisle office-basedSalary: 24000 rising to 25000 after probationContract: Permanent Full-timeNXT Recruitment is proud to be supporting a well-established and growing professional services business based in Carlisle which is looking to appoint a Client Care Assistant ...