Patient Access Representative

Cincinnati Children’s Hospital

Job Location:

Mason, OH - USA

Monthly Salary: $ 17 - 20

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

This is a float position for the Mason Kenwood Norwood and Winslow location. The hours will range between Monday- Friday from 7:30 am-7:00 pm and every other Saturday 7:30am-11:30am. Potential long periods of standing.

JOB RESPONSIBILITIES

Safety -Ensures patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.
Customer Service -Provides assistance and services to patients families staff and external agencies in the accurate completion of patient registration admission and scheduling. Investigates and resolves customer requests questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
HIPAA/Confidentiality -Maintains confidentiality protects and safeguards patient/family personal medical and financial information at all times during collection use and storage. Access only information and records necessary to perform the responsibilities of the position.
Compliance -Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO CMS ODH)
Revenue Cycle Support -Supports the Revenue Cycle Health Information Management and Regulatory by ensuring that the necessary data information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.

JOB QUALIFICATIONS

High school diploma or equivalent
No directly related experience

Primary Location

Mason Campus

Schedule

Full time

Shift

Day (United States of America)

Department

Mason Access Services

Employee Status

Regular

FTE

Weekly Hours

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

$17.49 - $20.99

About Us

At Cincinnati Childrens we come to work with one goal: to make childrens health better. We believe in a holistic team approach both in caring for patients and their families and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be you can do it at Cincinnati Childrens.

Cincinnati Childrens is:

Recognized by U.S. News & World Report as atop 10 best Childrens Hospitals in the nation for more than 15 years
Consistently among the top 3 Childrens Hospitals for National Institutes of Health (NIH)Funding
Recognized as one of Americas Best Large Employers (2025) Americas Best Employers for New Grads (2025)
One of the nationsAmericas Most Innovative Companiesas noted by Fortune
Consistently certified as great place to work
A Leading Disability Employeras noted by the National Organization on Disability
Magnet designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)

We Embrace InnovationTogether. We believe in empowering our teams with the tools that help us work smarter and care better. Thats why we support the responsible use of artificial intelligence. By encouraging innovation were creating space for new ideas better outcomes and a stronger futurefor all of us.

Comprehensive job description provided upon request.

Cincinnati Childrens is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees patients and families. All qualified applicants will receive consideration for employment without regard to race color religion sex age genetic information national origin sexual orientation gender identity disability or protected veteran status. EEO/Veteran/Disability

Required Experience:

Unclear Seniority