Office Services Supervisor

Title: Office Services Supervisor

State Role Title:Admin and Office Spec III

Hiring Range: $48500 - $53522

Pay Band: 3

Agency: Virginia Department of Health

Location:PENINSULA HQ

Agency Website: Type: General Public - G

Job Duties

The Virginia Department of Health (VDH) is dedicated to protecting and promoting Virginias health. It is made up of a statewide central office in Richmond and 32 local health districts.

As part of the Virginia Department of Health Hampton and Peninsula Health Districts (HPHD) are two health districts serving the residents of the Cities of Hampton Newport News Poquoson Williamsburg and the Counties of James City and York.

The Hampton and Peninsula Health Districts are focused on four key pillars to create a sustainable and engaged workforce:

1. Workforce Development and Training
2. Culture and Climate
3. Community Engagement and Partnerships
4. Communication and Openness

Through these pillars we aim to achieve our mission of becoming the healthiest districts in the state and better serve our communities. Apply and join the Virginia Department of Healths efforts to become the healthiest state in the nation.

Ready to lead with purpose accuracy and efficiency

Then Hampton and Peninsula Health District is looking for you! We are looking for an Office Services Supervisor who is organized and passionate about supporting a team and creating a smooth experience for both staff and this role you will manage office schedules supervise staff and make sure onboarding training and performance reviews are handled with care. You will also be the go-to for keeping operations efficient from client registration to data entry regarding insurance eligibility while fostering a positive communicative work environment. If you are a natural leader with a knack for multitasking and a heart for service this is the opportunity for you!

The Office Service Supervisor supervises employees performing administrative fiscal and/or clerical functions. Typical duties: determines priorities schedules and reviews work; trains counsels and formally evaluates employees including recommending and taking disciplinary action; evaluates and improves office productivity by recommending organizational changes if necessary for each office shift or operational area supervised; interprets and implements state and local policies and procedures; assures compliance with program requirements; directly performs more complex clerical duties; collects and analyzes data.

Minimum Qualifications

Considerable knowledge of and experience in program organization ability to query and enter data into web-based database. Computer skills necessary.
Excellent customer service and communications skills (oral and written)
Ability to work independently with minimal supervision
Ability to work and contribute within collaborative relationships including the public

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed mailed or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Services Child Abuse and Neglect Central Registry check U.S. HHSIG Exclusion List check employment reference check and E-Verify. Other financial credit driving background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture hair type and protective hairstyles such as braids locks and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy childbirth or related medical conditions. VDH employees have a shared Code of Ethics which can be found in the bottom banner of our website: .

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: HPHD Human Resources

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.