Patient Care Financial Representative
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Job Location:
Portland, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Love aesthetics wellness and providing a top-notch patient experience We are seekingtwofull-time Patient Care Financial Representatives to join ourhealthcareclient an established cosmetic andestheticpracticelocated in Portland ME.
The Patient Care Financial Representative plays a vital role in ensuring thatpatientsquestions are answered and the patient checkout process is done with the highest level of customer service and detail. This position is responsible for ensuring that the patient is accurately billed and all discounts are applied appropriately. This position will be responsible for reviewing and reconciling patient accounts and will participate in improving the overall quality and performance of the office by working as a team to implement work flow efficiencies. This position will also provide backup support to the Patient Care Schedulers and will cover the phones and schedule as needed.
These are two immediate full-time temp-to-hire opportunities that will transition to internal positions for the right candidate.
Schedule:
Monday through Friday with rotating Saturday shifts (once per quarter)
Duties:
Ensuring thatpatientscheck out time is a priority
Identifying and resolving billing discrepancies as it relates to the patient experience
Collaborating with team members by sharing knowledge ideas identifying concerns and finding resolutions
Accurately posting charges and discounts collecting payments and billing inventory on patient accounts
Participating in marketing events such as open houses andoffsiteevents
Reconciling scheduled appointments and deposits at the end of the day
Maintaining professionalism in all interactions with patients and staff
Ensuring all communication remainsHIPPAcompliant at all times
Answering phone in a professional and courteous manner and relaying messages in a timely fashion
Must be willing to provide occasional backup support at the clientsFalmouthlocation
Skills:
Must possess strong attention to detail and excellent customer service to each and every patient.
Must have excellent computer skills and good judgment.
Strong initiative to work independently and as a team player.
Excellent interpersonal skills and the ability to remain poised when under pressure.
Previous experience in an administrativehealthcareoffice is highly preferred.
Prior experience with Podium and/orNextechsystems is a plus.
This role offers an opportunity to combine financial expertise with compassionate patient care while supporting the organizational growth of the practice.
Required Experience:
Unclear Seniority
Key Skills
- Air Ticketing
- API
- CAD CAM
- Data Management
- Equity
- Import & Export
About Company
Springborn Staffing, one of the leading temporary recruitment agencies in Portland, ME, matches qualified candidates to rewarding career opportunities.
