ED Crisis Clinical Supervisor

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidates relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

Crisis Clinical Supervisor

Baystate Health a nationally recognized leader in healthcare quality and safety and home to the regions only Level 1 Trauma Center and Pediatric Trauma Center is looking for a part-time Emergency Department Crisis Clinical Supervisor to join our ED Crisis Team in Springfield MA.

The ED Crisis Clinical Supervisor is responsible for the coordination of care of patients being treated for Behavioral Health-related concerns (both adult and pediatric) and improving patient outcomes as evidenced by the decreased length of stay improved transitions of care and increased patient satisfaction.

Resume required with application

SCHEDULE:

• 40-hours weekly
• 2nd shift (3:00pm-11:30pm)
• Works every 4th weekend in rotation

LOCATION:

• Baystate Health Hospitals

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation
• High-quality low-cost medical dental and vision insurance
• Generous PTO up to 25 days in the first year with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental physical and financial health
• Adoption assistance
• Pet home auto and personal insurance
• Life insurance
• Work-life integration
• Reimbursement for a variety of wellbeing activities included but limited to gym membership and equipment personal trainer massage and so much more!

QUALIFICATIONS:

• Masters in Social Work or Mental Health Counseling (required). Will also consider Psy D or PhD
• Certification(s):
  • LICSW LMHC active in State of Massachusetts (licensed eligible will be considered).
• Minimum of 3 year of supervisory experience in crisis ED or a clinical setting.

For more information please visit us online at: or interact with us socially at or on Twitter @BaystateCareers. All correspondence can be directed to recruiter:

Summary

Reports to and works collaboratively under the direction and leadership of the psychiatric emergency services team manager/assistant manager. The ED Behavioral Health Clinical Supervisor facilitates and is responsible for the coordination of care of patients being treated for Behavioral Health-related concerns (both adult and pediatric) and improving patient outcomes as evidenced by the decreased length of stay improved transitions of care and increased patient satisfaction. Functions in a collaborative role with nursing staff case management the ED medical team Pharmacy staff Psychiatric Services and crisis clinicians to coordinate patient care through the continuum. Serves as a patient/family advocate within the interdisciplinary team oversees and participates in efficient and quality clinical care. Performs QI initiatives for patients with Behavioral Health-related concerns engages in the formulation and adherence to the patient-specific care plan collects and submits data and reports to the ED Leadership team. Monitors key drivers and dashboard benchmarks inclusive of patient satisfaction LOS and recidivism rates. Develops action plans as needed. Serves as an educational and clinical resource for patients families and clinical staff. Provides clinical consultation to ED-based crisis clinicians as required and provides supervision for licensure hours for students and interns as needed.

Requirements

1) Provide direction to the crisis staff (clinicians counselors admin support) located at Baystate Hospital.

2) Oversee the daily shift throughput of all crisis activities in the ED (both adult and pediatric) and on the medical floor. During the shift consistently identify which clients need new evaluations and which clients need mental status updates and assign them accordingly to the clinicians on site.

3) Assign cases and tasks to staff on shift (clinicians counselors clerical support). Perform crisis evaluations when needed.

4) Provide case consultation for the clinicians on site. Provide individual supervision to designated staff as directed by the manager/assistant manager.

5) Work collaboratively to ensure that all behavioral health clients in the ED are assessed promptly. Ensure all clinical information is updated and communicated regularly.

6) Assumes a lead role in developing coordinating and participating in the interdisciplinary teams daily rounds and team huddles.

7) Serves as a clinical resource to staff for Behavioral Health patients and participates in educational in-services and orientation of new staff to Behavioral Health clinical care

8) Develops relationships with community resources to promote the continuum of care

9) Demonstrates fiscal responsibility

10) Participates in the development and maintenance of measures of success to demonstrate successful patient outcomes

Required Education

Masters Degree (or PhD or PsyD if applicable)

Required Experience

3 years of work experience in a crisis or emergency department or other clinical settings in a supervisory capacity

Education:

Certifications:

Equal Employment Opportunity Employer