Assistant Program Manager, Performance

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Business Intelligence and Performance

• Translate client business objectives into an information management and business intelligence strategy for each service line which is integrated and consistent at the account management level.

• Contribute to data management and interpretation skills in the team for the account and the model

• Understanding of contract key performance indicator and reporting requirements and client expectations.

• Support development of the shared service model in Life Science.

• Work independently within responsibilities assigned by the Global Performance Manager

• Develop strong working relationships with team leaders and peers to enable growth and flexibility of service to the client and team

• Promote and enable the import and export of best practices to and from JLL and link the account to emerging practices in the model the industry and the BI/data fields.

• Devise and promote creative data visualization.

Alignment to Firm and LS Platform and Shared Service Model Initiatives Potential requirements include but are not limited to the following:

• Support enhancement of technology and tools for account and LS use.

• Play appropriate role relative to information security compliance for all JLL technology account and platform implementations.

• Support Azara and drive/culture shift for JLL to become a data-driven organization

• Act as Program Manager for technology BI Data performance initiatives at account level.

Leadership

• Help to identify savings and improvement opportunities or problems requiring innovative solutions.

• Regular reporting and updates to clients and colleagues ensuring full understanding of progress direction and expected results at all times.

• Promote success powerfully such that our team vertical and clients recognize the value of your work.

Key Performance Measures

• Desired outcomes identified up front and built in to each new idea.

• Support of current account programs and innovating thinking to shift model in positive ways aligned to overall team account and client goals

• Any and all other duties and tasks assigned.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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