Sales Operations Lead (mfx)
Share
Job Location:
Frankfurt am Main - Germany
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Your mission
AsSales Operations Lead (m/f/x) you are theoperational and commercial backbone of the Sales organizationat Rail-Flow. You ensure that all sales activities deal stages and contractual processes runefficiently consistently and in line with defined standards.
Your role enables the Head of Sales and the Sales team to focus on customer-facing activities by owningprocesses CRM quality contract management renewals pricing for follow-up periods and commercial governance. You do not conduct active sales outreach but playa central rolein coordinating deals customer meetings and commercial execution.
KeyResponsibilities
- Own and continuouslyoptimizesales processes and standardsacross all deal stages ensuring a smooth transparent and scalable sales flow.
- Act as thecentral operational partnerfor the Head of Sales and Sales Managers ensuring clarity on pipeline status priorities risks and target achievement.
- OwnHubSpot CRM governance including deal stages documentation standards activity tracking forecastingdata quality monitoring and initiation of corrective measures where needed.
- Monitorpipeline health and performanceidentifybottlenecks or deviations and proactively steer corrective actions to keep deals on track.
- Coordinate and organizecustomer meetingsfor the Sales team including scheduling preparation documentation and structured follow-ups.
- Preparemaintain and standardizesales and commercial materials such as presentations proposals and offers ensuring consistency and quality.
- Own thecontract management databasefor all closed deals ensuring completeaccurate and up-to-date contract records.
- Proactivelyinitiate contract renewals including timeline tracking stakeholder coordination and preparation of renewal discussions.
- Define andmaintainthepricing strategy for follow-up periodsin close alignment with Head of Sales and Finance.
- Take ownership ofRail-Flows Terms & Conditions (T&Cs) ensuring correct usage versioning and alignment with commercial and legal requirements.
- Drivesales controlling and reportingprovidingregular insights on pipeline conversion rates deal velocity renewals and goal achievement.
- Act as across-functional interfacebetween Sales Customer Success Finance Legal Marketing and Product to ensure clean handovers and aligned commercial processes.
- Supportsales enablement including playbooks templates best practices and onboarding ofnew salesteam members.
Your profile
- Several years of experience inSales Operations Sales Support Commercial Operations or Inside Saleswithin a B2B SaaS or software environment.
- Strong understanding ofB2B sales processes contract management and commercial governance.
- Highly structured reliable and detail-oriented witha strong senseof ownership and accountability.
- Analytical mindset with the ability to track KPIsidentifydeviations and steer corrective actions.
- Confident working withCRM systems;HubSpot experience is a strong plus.
- Strong coordination and communication skills with the ability to work effectively across teams and hierarchy levels.
- Comfortable working independently while acting as a trusted enabler for Sales leadership.
- Fluency in German and English isrequired.
Why us
- Help shape the future by shifting traffic from road to rail
- Work on cutting-edge marketplace and software solutions that impact the entire logistics industry
- Become part of a dynamic international team where senior management brings extensive experience from both corporate and startup environments
- International work environment with locations in Frankfurt Hamburg Izmir and Rotterdam
- Enjoy a high level of creative freedom and decision-making power supported by an attractive overall package that includes:
- Hybrid working options including fully remote work for several weeks
- Subsidized Deutschlandticket or Givve Card
- Bike leasing programs via JobRad or BusinessBike
- Budget for your professional development
- High-quality IT equipment of your choice
- Various team events
About us
The freight tech scale-up Rail-Flow with over 170 employees is revolutionising efficiency and access to rail freight and intermodal transport. The innovative Rail-Flow-platform offers customised solutions such as marketplace collaboration CRM and transport management tools that optimise all processes along the rail logistics value chain.
By speeding up processes and increasing the competitiveness of rail transport Rail-Flow makes a decisive contribution to shifting transport from road to rail and thus to reducing CO2 emissions. Over 500 companies - which include rail freight companies rail freight forwarders intermodal operators and shippers - already rely on Rail-Flows solutions.
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
About Company
The freight tech scale-up Rail-Flow, with over 170 employees, is revolutionising efficiency and access to rail freight and intermodal transport. The innovative Rail-Flow-platform offers customised solutions such as marketplace, collaboration, CRM and transport management tools that op ... View more
