People Manager

Role Summary

• Salary:A starting salary of$83000 - $85000per annum depending on yourpreviousexperience

• Benefits:Discretionary profit share bonuses paid twice per year hybrid and flexible working options generous vacation allowance private medical and dental insurance 401K plan with up to a 4% employer contribution life insurance fullfundingand study leave for external training andmore

• Role Type:Full-time permanent role;applications for part-time working (a minimum of24 hoursper week)will be considered

• Start Date:The role will ideallycommenceinQ1 2026 and you will be asked tostateyour availabilityin your application form.

• Application Deadlines:The deadline for applications is16thJanuarywith interviews taking place shortly after

• Location:This role is available in our Boston office

About the Role

We areseekinga proactiveenthusiasticand collaborative People Manager to join ourteam in Boston MA.

Awarded a spot in the US Top Places to Work in 2025 and with a US headcountofover 80based inBoston and New Yorkour US team has grown rapidly since its establishment follows on from over 15yearsoperatingacross the UK and global expansion plansremainambitious with a small Canada office opening in Vancouver in 2026.

Overrecent years we havefocused onestablishing growing and upscaling our People operations in the USand we arenowlooking for adedicatedUS People Managerwho will enjoy managingUSand CanadaPeople operationsin a fast-movingand high-growth setting.

Collaborating closely with our global People team whomanage People operationsacross our other regionsyou willbe responsible forthe successful implementation localizationand operationof HR processesand practicesin Boston New YorkVancouverand any other future locations in the abreast of wider People trends in the industry andremainingpassionate about high-quality delivery you will act as a trusted adviser to colleagues across the businessand should act with integrity and in a way that upholds trust and confidence in our People function.

The responsibilities for the role are as follows:

• ManagesallUSand CanadaPeopleprocessesto ensure theyrunsuccessfullycompliantlyand efficiently; including but not limited to new starters leavers promotionsemployee engagement surveysbenefitsprocessingand sickness/absencemanagement

• Managesa wide range ofPeople projects forboth the US/Canadaand other global that theAmericas DirectorHead of People and other key stakeholdersremaininformed about the progress of projects and can input whererequired

• Provides tailoredrobustand responsive adviceand employee relationsexpertiseto our US-based colleagues covering topics such as performance managementcareerdevelopment absence managementwellbeingand workplace conduct. Recognizes when to escalate issues to the Head of Peopleandseek input from external counsel

• Autonomously produces appropriately written letters on a wide range of HR matters including conducting the research necessary to advise on the contents of such letters ensuring they are aligned with statutory regulations and company policy and responsibility for final sign-off

• Leadsprocess improvement initiatives to increasethe efficiencywith which HR administration can be completed whilstmaintaininga high-quality technology and AI where applicable

• Actively staysabreast of changes to the HR/wider employment landscapeincluding societal and political factors and ensures this translates to the actions ofthe US and global People teams

• Proactively feeds back trends and information to theAmericas DirectorHead of People US OperationsManagerandothermembers of the Executive Team where applicable supporting the shaping of the overall people and company strategy

• Maintains strong relationships with external stakeholders such as our benefits broker andlegalcounsel

• Supportsthe development ofour Boston-based People Administrator including providing line managementin due course. Maintains responsibility for theteam/theirline reports satisfaction and wellbeing workload management and enhancestheir development through regular contact the provision of ongoing constructive feedback and the conduct of performance reviews

Our standard working week is40hours Monday to Friday however we can also consider applicants looking for part-time hours of24 hours per week.

Hybrid Working Policy:We believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created where people have aworkplacethey belong to and feel part of is never lost. At the same time we recognise that homeworking can improve work life balance reduce commuting times and costs andprovidethe opportunity to juggle personal commitments.

Therefore we offer flexible working arrangements that allow our colleagues to work from home for up to half of the time measured across a 2-week rolling period.

Career Profile

We offer many opportunities for personal and professional development at Costello click below to read firsthand accounts from our colleagues about their time with the company: Costello Medical

Costello Medical is a rapidly growing global healthcare agency specializing in medical communications marketaccessand health economic and outcomes research. We work with a wide range of clients including the industrys most successful pharmaceutical companies. We received B Corporation Accreditation in click here to learn more about us ourworkand our mission: are lookingfor a candidatewho is committed to high-quality collaborativeand excited by the prospect of usingtheirHRexpertiseto support with the successful functioning of a People team in a rapidly evolving successful candidate should takepride in deliveringan excellentserviceto colleagues.

Essentialrequirements for the role are:

• At least 2-3 years experience in a People/HR Manager rolein the US

• Bachelors degree and relevant HR qualifications such as SHRM certification

• Strong knowledge of US employment law and HR best practice; experience inMassachusettsor New York desirable

• Extensive experience ofmanaging a suite of HR processes across theentireemployee lifecycle

• Proven capability in employee relations witha track recordof delivering high-quality andaccurateHR adviceto colleagues at varying levels of seniority

• Demonstrable experience of leadingandmanaging HRprojects including mapping out project planstimelinesand resource and successfully executingall steps through to completion. Exerciseshigh levelsof autonomy whilst recognising the need to collaborate atappropriate timepointswith key stakeholders

• Collaborative style of working and highly communicative with key stakeholders and managers

• Excellent written communication skills and numerical/financial literacy

• Courage to challenge speak up when necessaryand influence othersalwayscarefully considering how best to protect the needs of the company

Why Join Costello Medical as aPeople Manager

• Significant scope toshapeour future People operations in the US operations arerelatively newand growing quickly presenting unique opportunities for professional growth. We are onboarding multiple new hires across various roles every month offering a dynamic and evolving work environment. This is the perfect time to join and contribute to shaping the future of our operations

• Opportunity to gain international exposure to HR operations outside of the US

What We Offer

Alongside our award-winning company culture where every team member is celebrated respected and has their voice heard we are proud to offer a comprehensive benefits package which includes:

• A starting salary of$83000 - $85000per annum depending on yourpreviousexperience as well as a discretionary profit share bonus paid twice per year. Please note that we haveestablishedsalary bands that ensures a fair and consistent approach for all applicantseliminatingthe need for individual negotiations

• 23 days vacation leave increasing by 1 day each year to a maximum of 27 days. 6 public holidays plus 1 floating vacation day to use on a holiday of your choosing

• Flexible working hours and the chance to work from home for up to half of your working time

• Private medical insurance with a company contribution as well as dental and vision cover and life insurance

• Retirement savings via a 401k plan with up to a 5% employer match

• Paid funding for external education and study leave

• Paid and unpaid sabbaticals based on length of service

• Regular company-funded social activities

Please clickhereto learn about ourfullreward package and the other benefits of working for Costello Medical: required tosubmityourresumeand a cover letter via our online application formbyJanuary 18 2026. In your cover letter you must explain why you think you would be suited to the role and why you would like to join Costello Medical with examples to support clearlystatethedates of all qualifications and gradesachieved where applicable.

Then our recruitment process note that the successfulcandidate maybe requiredto undergo security/background checks and any employment offer will be conditional on the results of standard recruitment process lasts around1 monthhoweverthis can be adapted if necessary.

As an equal opportunity employer we are committed to fostering a diverse and inclusive workforce and throughout the recruitment process there area number ofreasonable adjustments we can click heretolearnmore.

Please note that whilst we embrace AI to innovate and improve processes your role may involve confidential data that cannot be uploaded to AI. Therefore it is important for us to assessyourown skills and abilities so we recommendthat you do not rely solely on this technology to generate any application materials.

Visa Sponsorship

We welcome applications from international candidates but we cannot provide visa sponsorship for working visas. Therefore you must have the right to work in the US independently from the company. Howeverwe do consider those on a temporaryvisas.

Required Experience:

Manager