Job Title: Co-op Coordinator (Insurance Operations)

Location: Kingston (in office)

We are seeking a suitable candidates to join one of our premium banking clients in Jamaica for their Insurance Operation Services Revenue Operations and Payments teams.

Process payments remitted via salary deduction payment method in an accurate and timely manner.

Identify and code E-bank payments in the payment sheet daily to ensure that deposits are receipted and cleared from the SLJ main bank accounts in a timely manner.

Ensure any inaccuracies and discrepancies in the posting of salary payments are resolved in the shortest time possible to prevent any losses and/delays in processing time.

Ensure necessary contacts are made with the relevant responsible parties whenever discrepancies are identified with payments and their associated listings.

As a Co-op Coordinator you will:

Ensure completed salary deduction payments are reconciled and processed by your team within two (2) months of current date.

Identify and code E-bank payments in the payment sheet daily to ensure that deposits are receipted and

cleared from the SLJ main bank accounts in a timely manner.

Prepare and submit journal voucher to correct any misallocation of payment via audit/processing and for policies that are coded PAP or to other Co-ops within the specified time frame.

Contact delinquent payroll partners about unremitted payments and make the necessary arrangements to

collect outstanding listings and payments within 30 days.

Liaise with deducting authority within two (2) days to resolve any issues associated with their payments and listings.

Prepare monthly report of all contacts made with delinquent deduction authorities and amounts collected through intervention for submission to the supervisor by the 3rd working day of each the month.

Perform any other job-related duties assigned from time to time.

What do you need

Minimum of a Diploma in Business Administration or related discipline from a recognised tertiary institution.

Minimum of three (3) years working experience in within the Insurance industry.

Relevant Life Office Management Association (LOMA) I and II designations are assets. Strong analytical/problem-solving and decision-making skills.

Sound knowledge of computer software packages including spreadsheet and word processing applications.

High level of integrity.

Excellent written and oral communication skills.

Ability to handle customer complaints resolve issues effectively.

Excellent interpersonal/human relations skills.

Sound knowledge of insurance products processes and procedures. Good time management skills.