Assistant Supervisor, Eloise May Library

Assistant Supervisor Full Time Eloise May Library

Lead with Purpose. Support a Community in Motion.

Are you a hands-on leader who thrives in busy people-filled spaces and believes libraries should be welcoming responsive and deeply connected to the communities they serve Do you enjoy supporting staff in real time building strong relationships with patrons and helping a dynamic branch run smoothly even on the busiest days

Arapahoe Libraries is seeking an Assistant Supervisor to help lead daily operations at Eloise May Library one of our most active and community-driven branches. You will mentor and support staff model inclusive and welcoming service and remain engaged on the floor to ensure patrons of all ages feel supported and respected. Working closely with the Branch Supervisor you will help guide daily operations with flexibility approachability and a readiness to step in wherever leadership is needed in a fast-paced environment serving youth teens families and adults from a richly diverse community.

About the Role
Eloise May Library is a busy high-impact branch that serves a broad and diverse neighborhood. It is a trusted space for youth and teens families and adults seeking connection learning and support. As Assistant Supervisor you play a key role in maintaining smooth daily operations while supporting staff and modeling excellent public service. This role requires presence adaptability and a steady leadership approach particularly during high-traffic periods and moments that call for thoughtful decision-making.

Key Responsibilities

Customer Relations and Patron Assistance

• Build welcoming respectful connections with patrons and staff modeling people-centered service
• Assist patrons with advisory reference and technology needs across formats
• Promote library programs resources and services through daily interactions
• Address concerns with empathy clarity and a solutions-focused approach while maintaining a safe environment

Supervisor and Team Support

• Partner with the Branch Supervisor to support daily operations scheduling and task coordination
• Assist with hiring onboarding training and mentoring staff
• Serve as supervisor-in-charge when needed providing calm consistent leadership
• Support team communication meetings and recognition of staff contributions

Team Leadership and Mentoring

• Lead by example fostering collaboration accountability and shared ownership of goals
• Work alongside staff to provide guidance coaching and real-time feedback
• Balance hands-on support with leadership responsibilities in a busy public setting
• Encourage curiosity learning and continuous improvement within the team

Learning and Development

• Stay current on library resources services and operational expectations
• Engage with internal communications to support alignment and shared understanding
• Pursue professional growth while encouraging development opportunities for staff

What Youll Bring

Hands-on people leader: Builds trust and confidence through presence consistency and supportive guidance.
Strong operational awareness: Effectively manages priorities and adapts to changing needs in a busy environment.
Clear and collaborative communicator: Shares information thoughtfully and works well with staff supervisors and patrons.
Service-driven mindset: Models excellent public service and supports a welcoming responsive library experience.
Youth and teen engagement: Comfortable supporting services for young people while fostering positive relationships and boundaries.
Equity-focused perspective: Demonstrates a commitment to inclusive service and equitable access for all community members.
Alignment to ALD values: Actively reflects collaboration equity and innovation in daily work and leadership.

Qualifications

Required:

• Two years of library experience providing direct service to patrons
• Experience training teaching or mentoring others
• Strong communication leadership and decision-making skills
• Ability to work independently take initiative and support team priorities
• Availability to work evenings and weekends
• Proficiency in Microsoft 365 and ability to learn new technologies

Preferred:

• Knowledge of library resources and advisory services across formats
• Experience working with youth and teens in a public-facing environment
• Spanish language skills or experience serving multilingual communities

Who We Are

At Arapahoe Libraries we are a forward-thinking inclusive organization committed to enriching lives and strengthening our community. Guided by our core values collaboration equity and innovation we believe in the power of curiosity and lifelong learning. Our motto Lets Find Out reflects our spirit of exploration and shared discovery.

Lets Find Out Together

This role offers the opportunity to grow as a leader while making a meaningful impact at one of our most active branches. If you are energized by supporting staff serving a diverse community and helping a busy library thrive day to day we invite you to take this next step with us. Bring your leadership curiosity and commitment to service. We look forward to learning more about you. Apply today!

Inclusion and diversity are part of our values at Arapahoe Libraries. Qualified applicants who can support the communities we serve are encouraged to apply.

Required Experience:

Manager