Admissions Advisor

Livermore, CA - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Summary

The Admissions Advisor serves as the first point of contact for prospective families and plays a critical role in driving enrollment growth. This position combinessales marketing admissions and customer serviceresponsibilities to ensure a positive and engaging experience for families from initial inquiry through enrollment.

Key Responsibilities

Admissions & Enrollment

Manage all incoming inquiries (phone email web and walk-ins) and guide families through the admissions process
Schedule and conduct school tours highlighting programs curriculum and unique value propositions
Maintain accurate records of prospective families and enrollment status
Assist families with enrollment paperwork waitlists and tuition information
Follow up consistently with prospective families to convert leads into enrollments

Sales & Revenue Growth

Actively promote school programs and services to meet or exceed enrollment goals
Utilize consultative sales techniques to identify family needs and recommend appropriate programs
Track leads tour conversions and enrollment metrics
Participate in enrollment forecasting and capacity planning

Marketing & Community Outreach

Support marketing initiatives to increase brand awareness and lead generation
Represent the school at community events open houses and outreach activities
Build and maintain relationships with local businesses realtors and community partners
Assist with social media events and promotional campaigns as needed

Customer Service & Family Experience

Deliver exceptional customer service to prospective and current families
Address questions concerns and objections professionally and promptly
Foster strong relationships with families to support retention and referrals
Collaborate with leadership and staff to ensure a seamless onboarding experience

Administrative & Team Support

Maintain CRM systems inquiry logs and enrollment reports
Collaborate with directors teachers and corporate partners
Ensure compliance with school policies procedures and licensing requirements

Qualifications

Associate or Bachelors degree required
2 years of experience in admissions sales marketing and customer service
Strong interpersonal communication and presentation skills
Goal-oriented with a proven ability to meet or exceed sales targets
Proficiency in CRM systems Microsoft Office and/or enrollment software
Ability to multitask prioritize and work in a fast-paced environment Skills
Experience in early childhood education private school admissions or related fields
Knowledge of lead management marketing funnels and sales follow-up strategies
Event planning and community outreach experience
On-site school setting with frequent interaction with families
Some evening or weekend events may be required

Position SummaryThe Admissions Advisor serves as the first point of contact for prospective families and plays a critical role in driving enrollment growth. This position combinessales marketing admissions and customer serviceresponsibilities to ensure a positive and engaging experience for families...

Manage all incoming inquiries (phone email web and walk-ins) and guide families through the admissions process
Schedule and conduct school tours highlighting programs curriculum and unique value propositions
Maintain accurate records of prospective families and enrollment status
Assist families with enrollment paperwork waitlists and tuition information
Follow up consistently with prospective families to convert leads into enrollments

Sales & Revenue Growth

Actively promote school programs and services to meet or exceed enrollment goals
Utilize consultative sales techniques to identify family needs and recommend appropriate programs
Track leads tour conversions and enrollment metrics
Participate in enrollment forecasting and capacity planning

Marketing & Community Outreach

Support marketing initiatives to increase brand awareness and lead generation
Represent the school at community events open houses and outreach activities
Build and maintain relationships with local businesses realtors and community partners
Assist with social media events and promotional campaigns as needed

Customer Service & Family Experience

Deliver exceptional customer service to prospective and current families
Address questions concerns and objections professionally and promptly
Foster strong relationships with families to support retention and referrals
Collaborate with leadership and staff to ensure a seamless onboarding experience

Administrative & Team Support

Maintain CRM systems inquiry logs and enrollment reports
Collaborate with directors teachers and corporate partners
Ensure compliance with school policies procedures and licensing requirements

Qualifications

Associate or Bachelors degree required
2 years of experience in admissions sales marketing and customer service
Strong interpersonal communication and presentation skills
Goal-oriented with a proven ability to meet or exceed sales targets
Proficiency in CRM systems Microsoft Office and/or enrollment software
Ability to multitask prioritize and work in a fast-paced environment Skills
Experience in early childhood education private school admissions or related fields
Knowledge of lead management marketing funnels and sales follow-up strategies
Event planning and community outreach experience
On-site school setting with frequent interaction with families
Some evening or weekend events may be required