Senior Program Manager, Ops & Strategy , Amazon Music Product & Technology

Amazon Musics Product & Tech (MPT) Program Management team is currently seeking a motivated and talented Senior Program Manager to drive large complex business planning operations. This role presents a unique opportunity for high impact visibility and regular interactions with the Amazon Music leadership team.

The Senior Program Manager reports to the Senior Manager of Amazon Musics Program Management Office (PMO) and is responsible for leading our most important communication and planning functions. Responsibilities include establishing tracking mechanisms developing globally scalable planning cycles coordinating planning & development off-sites and establishing a cadence of communication with key stakeholders. You will effectively manage competing priorities and deliverables across a large portfolio of programs. As the ideal candidate you will bring a proven track record in business operations program management and leadership in large global organizations. You must possess strong communication skills and an ability to earn trust with a diverse set of stakeholders in a highly complex fast-moving environment.

Amazon Music is an immersive audio entertainment service that deepens connections between fans artists and creators. From personalized music playlists to exclusive podcasts concert livestreams to artist merch Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode and top ad-free podcasts included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited on-demand access to 100 million songs including millions in HD Ultra HD and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans artists and creators on a global scale. Learn more at job responsibilities
Responsibilities Include:
Oversee key programs in MPT that impact execution velocity organizational effectiveness and focused on process optimization and enhancing cross-org collaboration.
Provide stakeholder consultation and liaise across global MPT on requirement gathering and integration options.
Elevate existing operational programs to increase adoption impact and consistency.
Define project objectives and develop milestone schedules project meetings and updates.
Cultivate partnerships with MPT external stakeholders (i.e.: AM BizOps Finance PxT TA etc.) to design mechanisms that support shared learnings uncover new opportunities and build action plans that support growth.
Manage the implementation of new programs develop mechanisms to measure and track success provide ongoing documentation and communications to educate influence and iterate.
Oversee planning and scoping activities to achieve important goals within the expected timelines.
Translate data into actionable insights.
Articulate status key activities and project risks to key stakeholders.

- 5 years of cross functional project delivery experience or a Bachelors degree and 3 years of cross functional project delivery experience
- 3 years of working cross functionally across several teams experience
- Experience managing analyzing and communicating results to senior leadership
- Experience owning program strategy and end to end delivery
- Experience using data and metrics to determine and drive improvements
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining and executing program requirements

- Experience delivering globally distributed projects within scope time budget and quality
- 3 years of driving process improvements experience
- Masters degree or MBA in business operations human resources organizational development or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $93300/year in our lowest geographic market up to $199600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.