Tourism Information Counselor 1-3

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties:

• Meets and greets traveling public welcoming them to Louisiana.
• Listens to questions and provides appropriate answers and counsel on how visitors may spend their time in Louisiana.
• Encourages visitors to spend more time in Louisiana by suggesting alternative routes and activities.
• Answers inquiries in person by telephone email or other means about what there is to see and do in Louisiana.
• Works with other counselors and supervisor to secure reliable information on current activities festivals attractions lodging restaurants and other tourism related businesses in order to be knowledgeable about pertinent events exhibits activities and new developments in tourism business and to continually increase general knowledge of the state.
• Works with other travel counselors and the supervisor to continually compile file and update reference materials and utilizes the internet responsibly in order to increase the resources available and to find answers to visitors unusual questions.
• Attends and participates in job safety training position and center specific training and other courses that may be required or recommended.
• Undertakes clerical assignments including but not limited to brochure ordering and inventory photocopying filing regular entry of visitor register information into the ZIP code database and brochure placements in racks.
• An ideal candidate will have a background in customer service hospitality or tourism.

Position-Specific Details:

Appointment Type:This is a full time probational appointment; current full time classified employees may be required to accept a probational appointment.

Work Schedule:The Greenwood Welcome Center is open 24/7. This position is required to work 5 days a week 8:30 am - 5:00 pm. This position may be required to work on weekends or holidays. Occasional overnight travel may be required to attend events around Louisiana.

The Office of the Lieutenant Governor and the Department of Culture Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.
Louisiana as a State is a Model Employer for People with Disabilities.

How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education).Resumes will notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For further information about this vacancy contact: