Supplier Quality Operations Specialist

Work Schedule

Environmental Conditions

Job Description

When youre part of the team at Thermo Fisher Scientific youll do important work. And youll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry we give our people the resources and opportunities to make significant contributions to the world.
Location/Division Specific Information
Customer Channels Group (CCG); RSD NA / HMD; Pittsburgh PA
Discover Impactful Work:
As a Supplier Quality Operations Specialist youll ensure SKU accuracy and product quality by working with suppliers and internal teams.
A day in the Life:
Collaborate in the product lifecycle to maintain product quality.
Work cross-functionally with departments such as Commercial Sales Production Products and Services (PPS) Distribution Operations Regulatory Affairs Finance and Supply Chain.
Perform quality operations processes for the portfolio including handling customer complaints medical device returns quarantines recalls and change notifications.
Investigate quality issues with suppliers and support product category strategies.
Collect and analyze data to advise business decisions related to SKU performance and product quality.
Develop and update Supplier Quality Operations procedures and work instructions.
Manage product certificates and change notifications inventory.
Grow your expertise in ISO 21 CFR FDA current Good Manufacturing Practices (cGMP) and/or Good Distribution Practices (GDP) to recommend and implement process improvements.
Support internal audits of the Quality Management System (QMS).
Participate in continuous improvement of core processes using Practical Process Improvement (PPI).
Keys to Success:
Education
- Bachelors Degree - Technical or comparable degree with 2 or more years of related experience preferred.
Experience
Experience supporting diverse product portfolios in a retail market.
Proven experience partnering with suppliers preferred.
Customer-facing engagement and/or customer service skills preferred.
Experience in an ISO 9001 (or 13485 a plus) FDA cGMP environment and/or GDP preferred.
Knowledge Skills Abilities
Adaptable to various technologies including Mainframe Cloud-Based solutions and database technology.
Excellent interpersonal skills with a basic understanding of laboratory sales and quality terms.
Ability to handle confidential information with discretion and maintain customer relationships.
Ability to work both independently and as part of a team.
Self-motivated and ambitious with a desire to learn.
Attention to detail well-organized and strong time management and prioritization skills.
Benefits
We offer competitive remuneration an annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific provides employment with an innovative forward-thinking organization and outstanding career and development prospects. Our exciting company culture stands for integrity intensity involvement and innovation!
Our Mission is to enable our customers to make the world healthier cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100000 colleagues we share a common set of values - Integrity Intensity Innovation and Involvement - working together to accelerate research solve complex scientific challenges drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific where diverse experiences backgrounds and perspectives are valued.
Apply today!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.
Accessibility/Disability Access
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