Validation Lead, Salesforce Healthcare and Life Sciences Cloud

Validation Lead Salesforce Healthcare and Life Sciences Cloud

100% Remote supporting EST work hours including morning meeting times

Role Overview
The Validation Lead partners with architects product owners pharmacists operations leaders and compliance to definerisk basedvalidation lead validation teams and clearly explain what isvalidated how and why.

Key Responsibilities

• Define andmaintainarisk basedvalidation strategy for Salesforce Core Healthcare and Life Sciences Cloud and Data Cloud in an online pharmacy context.

• Lead creation and review of validation plans risk assessments traceability matrices test strategies test scripts and summary reports.

• Clarify which workflows and data elements are in regulatory scope especially those involving PHI and prescription data.

• Ensure validation coverage for key Data Cloud use cases such as patient 360 segmentation consent handling and activation into Service Cloud or outbound channels.

• Coordinate work of validation analysts and test leads ensuring consistent templates evidence and review practices.

• Support internal and external audits including preparation of validation evidence and explanation of approach and decisions.

• Monitor Salesforce and Healthcare and Life Sciences Cloud releases assess validation impact and recommend regression coverage.

• Facilitate discussions between operations IT and compliance to align onappropriate validationdepth using structured reasoning and data.

Required Qualifications

• Bachelors degree in Computer Science Information Systems Pharmacy Life Sciences or relatedfield.

• Eight or more years of experience in software testing or validation with at least three in healthcare or life sciences.

• Experience as primary validation lead on at least two enterprise cloud implementations preferably including Salesforce or similar regulated SaaS. Strong knowledge of CSV GAMP 5 HIPAA 21 CFR Part 11 and GxP concepts.

• Strong knowledge of CSV GAMP 5 HIPAA 21 CFR Part 11 andGxPconcepts.

• Strong knowledge of CSV GAMP 5 HIPAA 21 CFR Part 11 andGxPconcepts.

• Strong knowledge of CSV GAMP 5 HIPAA 21 CFR Part 11 andGxPconcepts.

• Proven experience writing validation plans risk assessments traceability matrices and test documentation.

• Ability to analyze complex integrated workflows and translate them into testable requirements and validation scenarios.

• Strong communicationskills with experience leading workshops and defending validation decisions using clear logic.

Preferred Qualifications

• Experience with Salesforce Healthcare and Life Sciences Cloud and Salesforce Data Cloud in a healthcare or pharmacy setting.

• Exposure to Salesforce Service Cloud digital channels and telephony or contact center platforms.

• Familiarity with CRM or case management solutions for specialty pharmacy online pharmacy patient support or hub services.

• Salesforce certifications such as Administrator Platform App Builder Healthcare and Life Sciences Cloud or Data Cloud Consultant.

• Experience working in agile environments using tools such as Jira and Confluence.