Assistant Restaurant Manager

Job Purpose: 

As Restaurant / Outlet Assistant Manager at SLS Red Sea you are a key leader within the outlets operation supporting the day-to-day delivery of a seamless guest experience and an efficient profitable service environment. Working closely with the Restaurant / Outlet Manager or GM youll ensure that the venue runs to the highest standards of service quality and brand integrity. With a hands-on approach youll manage the floor motivate the team and serve as a critical link between service culinary and support departments. 

You bring presence energy and attention to detail to everything you do elevating both guest satisfaction and team performance in a distinctly SLS way. 

Duties & Functions: 

• Lead the team in delivering a consistently elevated engaging and dynamic guest experience in line with SLS brand values. 

• Oversee daily floor operations to ensure smooth service and adherence to brand standards. 

• Act as Manager-on-Duty in the absence of the Restaurant / Outlet Manager or GM. 

• Monitor the outlets ambiance cleanliness and set-up to reflect luxury lifestyle standards. 

• Coordinate with kitchen reception engineering and housekeeping to maintain seamless service delivery. 

• Ensure adherence to health hygiene and safety standards including HACCP protocols. 

• Deliver an engaging personalized guest journey throughout all touchpoints in the outlet. 

• Actively manage guest interactions on the floor responding to feedback and resolving issues with poise and efficiency. 

• Build rapport with regular patrons and VIPs recognizing preferences and anticipating needs. 

• Collect and report guest feedback to support ongoing service and product improvement. 

• Supervise and guide restaurant staff ensuring alignment with service expectations and SLS values. 

• Conduct briefings and communicate daily objectives clearly to the team. 

• Support the recruitment training and development of new team members. 

• Mentor junior colleagues through ongoing coaching and performance feedback. 

• Ensure all team members follow grooming standards operational SOPs and service protocols. 

• Support achievement of revenue and cost targets through upselling portion control and smart inventory usage. 

• Monitor cash handling payment discrepancies and POS entries to ensure accuracy and accountability. 

• Ensure sufficient stock levels and monitor requisitions to control costs and prevent wastage. 

• Record and report all voids and discrepancies as per policy. 

• Assist in developing and launching promotions activations and service innovations. 

• Contribute to forecasting guest volume resource planning and budgeting processes. 

• Support execution of the outlets marketing initiatives and seasonal concepts. 

• Maintain up-to-date knowledge of the menu promotions and product offerings. 

• Maintain accurate shift handovers and operational reports. 

Additional Information :

1. Participate in the Quality improvement process

1. Maintain a close relationship with other department Managers/heads.

1. Work closely with the hotel team either in finance or other departments to ensure smooth communications are maintained.

Remote Work :

No

Employment Type :

Full-time