Job Purpose:
At SLS Red Sea the Restaurant / Outlet Manager is the driving force behind the venues operational success guest experience and team performance. With a flair for detail leadership and service excellence this role leads the day-to-day operations of one of our signature venues from planning and execution to innovation and engagement.
Reporting directly to the Restaurant / Outlet GM or Director of Food & Beverage this role is accountable for upholding the SLS vision curating memorable dining moments and ensuring the outlets profitability compliance and vibrancy.
Duties & Functions:
Lead the team in delivering a consistently elevated engaging and dynamic guest experience in line with SLS brand values.
Act as the face of the outlet maintaining a constant presence during service and cultivating strong guest relationships.
Handle guest feedback and complaints swiftly and effectively turning challenges into opportunities to exceed expectations.
Oversee daily restaurant operations ensuring smooth coordination across floor bar and support areas.
Ensure outlet ambiance service delivery and product presentation meet brand standards at all times.
Monitor cleanliness hygiene and maintenance standards in line with health and safety regulations and local compliance laws.
Liaise with Engineering and Housekeeping teams to maintain the venues physical environment to luxury-lifestyle standards.
Lead mentor and inspire a high-performing team of supervisors waitstaff hosts and bartenders.
Conduct recruitment onboarding and consistent performance management of team members.
Ensure all team members are trained in service standards menu knowledge guest interaction and compliance protocols.
Additional Information :
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more