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Job Location:
Downers Grove, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Fields Lamborghini of Downers Grove is seeing a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.
Being family owned and operated our culture and standards that define our day-to-day beliefs encompass our Fields Five Safety Integrity Courtesy Presentation Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
Responsibilities
- Calculate the customers bill using the dealerships computer system
- Receive cash checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly professional courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Experience with Microsoft Office suite is a plus
- Available to work flexible hours on weeknights & weekends
- Ability to communicate customers interests needs and requests to management and sales personnel
- Professional personal appearance
- Acceptable motor vehicle driving record according to dealership guidelines
What We Offer
Medical Dental Vision Short- and Long-Term Disability Paid Basic Life Insurance 401(k) Plan Personal Time Off Paid Training Employee vehicle purchase plans Health and wellness and Sundays off.
Physical Demands: While performing the duties of this job the employee is regularly required to sit and talk or hear; frequently required to use hands to finger handle or feel; occasionally required to stand walk reach with hands and arms; and stoop kneel crouch or crawl; must occasionally lift and/or move up to 20 pounds; specific vision abilities required by this job include close vision.
Key Skills
- Active Directory
- Logistics Distribution
- Bilingual
- Import
- Administration Support
- Jboss
About Company
Fields Motorcars of Downers Grove & Chicago is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our inte...
