Customs Brokerage Specialist, Amazon Customs & Trade (ACT) Destination Operations

Application deadline: Jan 16 2026

At Amazon our mission is to be Earths most Customer-centric company. The Amazon Customs & Trade (ACT) team delivers comprehensive customs brokerage services for our customers.

We are seeking a detail-oriented Customs Brokerage Specialist to join our this role you will manage daily customs clearance operations for ocean air rail and truck cross-border shipments. The position involves collaborating with freight forwarders sellers and vendors to ensure proper shipment and document preparation while monitoring clearance status and managing issue escalation. You will also perform accurate data entry for entry filing classifications and inspections as well as generate and track delivery forms while ensuring compliance requirements are met.

The ideal candidate will be customer-obsessed detail-driven and passionate about international logistics. Join us as we revolutionize global commerce one shipment at a time.

Key job responsibilities
- Verify completeness of information upon onboarding Customers
- Prepare import documentation to ensure timely release and delivery of orders
- Verify accuracy of commercial documentation and charges
- Submit documentation to regulatory agencies
- Meet daily/weekly KPI targets for entry submission and accuracy
- Collaborate with other service providers to solve shipment issues
- Collaborate with origin and destination logistics teams
- 2nd Tier support for Customer Service queries

About the team
We are a collaborative group of logistics professionals dedicated to streamlining international trade processes. Our team is committed to excellence in global supply chain management working closely with international partners to facilitate efficient and compliant cross-border transportation. We value precision communication and continuous learning.

- Knowledge of Excel at a basic level (e.g. UX navigation math & logical functions lookup functions etc.)
- Work 40 hours/week and overtime as required
- Experience performing accurate data entry and analysis
- Experience in international logistics cross-border transportation and supply chain or U.S. Customs rules and regulations
- 2 years of customs entry writing experience with a proven track record handling complex high-value shipments

- High school or equivalent diploma
- Bachelors degree in logistics transporation supply chain or business
- Licensed customs broker
- Experience in customs

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at - 19.00 - 33.00 USD hourly
USA SC Virtual Location - S Carolina - 17.00 - 30.00 USD hourly
USA TN Nashville - 17.00 - 30.00 USD hourly