Customs Brokerage Specialist, Amazon Customs & Trade (ACT) Destination Operations

Application deadline: Dec 27 2025

At Amazon our mission is to be Earths most Customer-centric company. The Amazon Customs & Trade (ACT) team delivers comprehensive customs brokerage services for our customers.

We are seeking a detail-oriented Customs Brokerage Specialist to join our this role you will manage daily customs clearance operations for ocean air rail and truck cross-border shipments. The position involves collaborating with freight forwarders sellers and vendors to ensure proper shipment and document preparation while monitoring clearance status and managing issue escalation. You will also perform accurate data entry for entry filing classifications and inspections as well as generate and track delivery forms while ensuring compliance requirements are met.

The ideal candidate will be customer-obsessed detail-driven and passionate about international logistics. Join us as we revolutionize global commerce one shipment at a time.

Key job responsibilities
- Verify completeness of information upon onboarding Customers
- Prepare import documentation to ensure timely release and delivery of orders
- Verify accuracy of commercial documentation and charges
- Submit documentation to regulatory agencies
- Meet daily/weekly KPI targets for entry submission and accuracy
- Collaborate with other service providers to solve shipment issues
- Collaborate with origin and destination logistics teams
- 2nd Tier support for Customer Service queries

About the team
We are a collaborative group of logistics professionals dedicated to streamlining international trade processes. Our team is committed to excellence in global supply chain management working closely with international partners to facilitate efficient and compliant cross-border transportation. We value precision communication and continuous learning.

- Knowledge of Excel at a basic level (e.g. UX navigation math & logical functions lookup functions etc.)
- Work 40 hours/week and overtime as required
- Experience performing accurate data entry and analysis
- Experience in international logistics cross-border transportation and supply chain or U.S. Customs rules and regulations
- 2 years of customs entry writing experience with a proven track record handling complex high-value shipments

- High school or equivalent diploma
- Bachelors degree in logistics transporation supply chain or business
- Licensed customs broker
- Experience in customs

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $40300/year up to $70600/year. The National base pay for this position ranges from $36300/year in our lowest geographic market up to $77600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.