This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own the strategy recruiting development and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
Would you like to be part of a team that is redefining customer success with our customers and partners Amazon Web Services is looking for a Senior Partner Business Value Programs Support in the AWS Specialist and Partner org to support execution of strategic partner-facing programs with key members of the rapidly growing Customer Success COE.
As the Partner Business Value Programs Support you will support the conceptualization development and operation of specific programs that help partners accelerate their AWS business. You will work cross-functionally with AWS partner and technical teams to build and run mechanisms focused on tracking success mapping back to partner generated opportunities in SFDC systems. You will enable partners into AWS Partner and Customer Success tools and provide relevant data back to partners. You will also manage the implementation and processing of incentives as needed.. The ideal candidate is experienced with program development cross functional relationships management reporting training and communicating to a variety of audiences and is highly organized. You must thrive in a fast-paced environment.
Key job responsibilities
- Support the Partner Success Programs Lead working directly with partners to implement and operate strategic projects related to business value realization in order to deliver against program goals.
- Enable partners on the program and AWS systems via both 1:1 sessions and creating scale content.
- Support manual measurement and tracking during pilot phase while determining how to scale at program phase
- Work with cross functional groups including AWS Partner Network (APN) Training Business Development and solutions architecture to leverage enablement programs that allow strategic partners to develop capabilities and achieve proficiency according to AWS competency standards.
- Operationalize programs in desired geography including program adoption reporting and problem resolution.
- Work with subject matter experts partners and other stakeholders to develop internal content that meets audience and program requirements in creative and engaging ways.
- Develop and mature mechanisms to deeply understand customer and partner needs gaps and opportunities
- Develop and track key performance metrics; and report effectiveness of program
- Drive program implementation with internal and external stakeholders; proactively communicate with senior and executive level stakeholder
- Identify opportunities to improve our internal tools and processes including driving automation of repeatable work
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- Bachelors degree
- Experience using MS Office suite (particularly Excel)
- Proven experience supporting multi-vertical global businesses
- 7 years of experience in Business Planning Operations Strategy Finance Business Development or other related fields
- Demonstrated ability to work effectively across internal and external organizations including sales marketing business development and training
- MBA or equivalent relevant business experience
- Experience working with/for Systems Integrators or ISVs and knowing the market landscape
- Experience working within a high-growth technology company
- Experience working with SFDC including creating new reports
- Experience working cross-functionally in a multi-geo organization
- Working experience of scaling via AI and automation
- Understanding of AWS product line
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA San Francisco - 176600.00 - 239000.00 USD annually
USA CA Sunnyvale - 176600.00 - 239000.00 USD annually
USA GA Atlanta - 153600.00 - 207800.00 USD annually
USA VA Arlington - 153600.00 - 207800.00 USD annually
USA WA Seattle - 153600.00 - 207800.00 USD annually