Lead CCaaS Engineer (Genesys CX)

Weehawken, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Lead CCaaS Engineer (Genesys CX)

Location: Weehawken NJ(Onsite)

Job Type: Contract W2

Must Have Skills:

Genesys CCaaS development experience

API Development

OAuth

Requirements:

3 years of hands-on experience implementing and configuring Genesys Cloud CX in enterprise environments.

Demonstrated success leading contact center migration projects from legacy platforms to cloud-based solutions.

In-depth knowledge of Genesys Architect routing strategies outbound campaigns digital channels and workforce management.

Strong understanding of telephony concepts including SIP SBCs trunking codecs and call flow architecture.

Experience with API integrations OAuth implementation event notifications and custom data actions.

Ability to collaborate effectively with cross-functional teams in fast-paced migration projects.

Genesys Cloud CX certifications (Professional Developer Architect) and scripting experience (JavaScript/Python) (Optional).

Job Title: Lead CCaaS Engineer (Genesys CX) Location: Weehawken NJ(Onsite) Job Type: Contract W2 Must Have Skills: Genesys CCaaS development experience API Development OAuth Requirements: 3 years of hands-on experience implementing and configuring Genesys Cloud CX in enterprise environments. D...