Child welfare training officer

Department: TN DCS (Medical/Admin)

Position: Training Officer 1

Location: 2600 Western Ave. Knoxville Tennessee. 37921 (Hybrid) / 40 South Main Street Suite 600 Memphis Tennessee. 38103 (Hybrid)

Duration: 6 Months

Job Description:

Contracted Training Officer Position Summary:

• The Tennessee Department of Childrens Services (DCS) is seeking qualified and passionate individuals for the role of Training Officer.
• This position is responsible for delivering comprehensive Pre-Service and Specialty training to newly hired DCS staff.
• The ideal candidate will have direct child welfare field experience and a strong background in training delivery with a commitment to trauma-informed care and the DCS Practice Model.

Key Responsibilities:

• Deliver Pre-Service Training to new DCS employees covering:
• Fundamentals of Child Welfare.
• Program-specific content based on assigned service areas (e.g. CPS Foster Care Juvenile Justice).
• Trauma-informed case management practices.
• The DCS Practice Model and Practice Wheel (Engagement Teaming Assessment Planning Implementation Tracking and Adjusting).
• Self-care strategies and Motivational Interviewing techniques.
• Facilitate Mentor Certification Programs.
• Proctor Pre-Service Assessments and support evaluation processes.
• Participate in Case Panel Presentations.
• Participate in Simulation Lab activities (depending on location).
• Provide web-based technical assistance and support for virtual training delivery.
• Utilize Microsoft Teams and other digital platforms to conduct and support training sessions.
• Collaborate with training team members and program leadership to ensure consistency and quality in training content and delivery.
• Travel some travel will be required under 75 miles each way. No overnight travel required.

Minimum Qualifications:

• One (1) year of direct child welfare field experience (e.g. case management investigations foster care juvenile justice).
• One (1) year of experience in training delivery adult education or staff development
• Proficiency in Microsoft Teams and other virtual training tools.
• Strong communication facilitation and organizational skills.
• Ability to work independently and collaboratively in a fast-paced evolving training environment.
• Bachelors Degree

Preferred Qualifications:

• Experience delivering training in a government or human services setting.
• Certification or coursework in trauma-informed care motivational interviewing or adult learning principles.

Work Conditions:

• Travel may be required for in-person training sessions within regional area.
• Hybrid work environment with both remote and on-site responsibilities.