Required Skills & Competencies:
Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
Excellent verbal and written communication skills.
High level of attention to detail and accuracy in recordkeeping.
Proficiency in Microsoft Office Suite. Proficiency in Workday a plus.
Experience with Salesforce or a PMP a plus. Experience coordinating logistics and events.
Ability to work independently and collaboratively within cross-functional teams.
Professional demeanor and commitment to customer service.
Key Responsibilities:
The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA) other applicable regulatory requirements and professional standards.
Program & Training Support
Assist in the design development and delivery of skills training programs in collaboration with subject matter experts.
Identify recruit and help manage qualified faculty and trainers.
Coordinate class schedules training logistics and classroom assignments.
Build and maintain classes in the learning management system.
Project Management
Set up and track project timelines milestones deliverables and tasks.
Maintain detailed project documentation and ensure timely updates and reporting.
Track and report performance metrics and outcomes related to assigned training program to Executive Director Workforce Training and Employer Engagement.
Operations & Procurement
Procure materials and supplies needed for training programs and special events.
Prepare class materials including handouts presentations and supplies in advance.
Monitor inventory and maintain organized records or purchases.
Coordinate venue catering materials signage and student or instructor communication as needed.
Financial & Administrative Support
Prepare and submit billing information for contracts grant reports and vendors.
Track and reconcile budgets for individual projects and contracts.
Report to different state agencies necessary compliance data including when training is scheduled to run.
Manage grants and meeting reporting deadlines for timely performance data.
Maintain accurate and timely records of expenditures contracts and agreements.
Customer Service & Communication
Respond to inquiries from students faculty and stakeholders in a timely and professional manner.
Provide consistent and exceptional customer service throughout all stages of program delivery.
Ensure a welcoming and supportive environment for participants and partners.
Education & Experience:
Associates degree required. Bachelors degree preferred. (Candidates with significant experience and pursuing an Associates degree can be considered)
A minimum of three (3) years related experience in business industry training or a related activity with financial acumen.
Familiarity with procurement and contracting procedures.
Knowledge of training design and implementation.
Knowledge of Environmental Protection Agency Indiana Department of Environmental Management and Indiana Department of Health a plus.
Must have two (2) years of supervisory experience or project management experience.
Must possess the ability and a willingness to travel in the performance of assigned duties.
Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Required Experience:
Manager
Ivy Tech Community College offers Associate's Degrees and Certificates to students in more than 70 programs in over 75 communities across Indiana.