Customer Support Assistant
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Job Location:
Louisville, KY - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a motivated and detail-oriented Customer Support Assistant to join our growing team in Louisville this role you will serve as a key point of contact for clients ensuring timely accurate and professional assistance. This position is ideal for individuals who enjoy problem-solving communication and contributing to a positive customer experience within a dynamic business environment.
Responsibilities
Respond to customer inquiries via phone email and internal systems in a professional and timely manner
Provide accurate information regarding services processes and account-related questions
Assist in resolving customer concerns and escalating complex issues when necessary
Maintain organized records of customer interactions and support activities
Collaborate with internal teams to ensure consistent and high-quality service delivery
Support daily administrative tasks related to customer service operations
Qualifications :
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Customer-focused mindset with a problem-solving approach
Ability to work effectively both independently and as part of a team
Proficiency with basic computer systems and willingness to learn new tools
Professional attitude and attention to detail
Additional Information :
Competitive salary ranging from $46000 to $50000 per year
Growth opportunities within a rapidly expanding company
Supportive and collaborative work environment
On-the-job training and skill development
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
Key Skills
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- Customer Service
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About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
