Sales Operations Specialist

The Sales Operations Specialist will be responsible for supporting the sales team by optimizing processes managing sales data and ensuring efficient operations. This role requires a detail-oriented individual with strong analytical skills and the ability to work collaboratively across departments. 

Key Responsibilities: 

Driving Sales Process Discipline & Sales Process Optimization:

• Contributes to analytics on key revenue drivers.
  • Integrates findings from data analysis.
  • Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers sales managers and leaders or partners. 
• Instills sales process discipline adherence to standards and excellence in execution or pipeline health.
  • Holds sales managers accountable for account plan quality and completeness. Helps ensure consistency and excellence in the sales process.  
• Acts as a subject matter expert to advocate and support effective and rigorous usage of common and/or new processes and tools developed for the wider business to improve internal and external communications and engagements.
  • Consolidates input from the supported area into the feedback loop. Communicates feedback to engineer/partner teams on tools. 
• Leverages business insights to benchmark performance and make suggestions on current and future actions based on key drivers opportunities and / or risks. 
• Maintains a predictable rhythm of the business (RoB) in collaboration with leadership.
  • Contributes to RoB activities to enforce great discipline and ensure quality outcome delivery.
  • Provides business insights and recommendations to effect positive changes. Identifies opportunities to streamline and improve the RoB cadence. 
• Contributes to optimizing sales team processes and capabilities within the supported segment.
  • Assesses customer/partner needs and applies methodologies and resources to transform seller capabilities sales processes and/or partner engagement processes. 

Data Management Reporting and Analysis:

• Maintain and manage sales data ensuring accuracy and accessibility for the sales team. 
• Collaborate with IT to ensure sales reporting in in place to support the business needs.   

CRM Management:  

• Be the subject matter expert on the forecasting tools and systems to provide coaching and onboarding for new sales team members. Train team members on how to use the CRM system   
• Manage pipeline and sales forecast as well as pipeline and forecast hygiene. 
• Track week over week process and provide weekly insights on what has changed week over week  pipeline generation and sales stage movements.  
• Ensure common reporting is in place with utilization by the sales managers and account executives. 

Coaching: 

• Develops relationships with the sales teams and teach how to self-serve and manage pipeline. 
• Drive efficiency to ensure sales teams have maximum time in the field with their customers.   

Planning & Execution: 

• Aligns with the team in territory planning models  quota distribution with documented processes and principles.   

Qualifications :

Experience: 

• Education: Bachelors degree in Business Marketing Finance Data Analytics or a related field. 
• Experience: Minimum of 5 years of experience in sales operations or a similar role. 

Skills:

• Strong analytical and problem-solving skills. 
• Proficiency in CRM software (Salesforce) and Microsoft Excel. 
• Excellent communication and interpersonal skills. 
• Ability to work independently and as part of a team. 
• Detail-oriented with strong organizational skills. 

Preferred Qualifications: 

• Experience in the retail sector preferred but not required. 
• Advanced knowledge of data analysis tools and techniques. 

We innovate. We help communities thrive. 

VusionGroup has an international presence in 19 joining us youll be part of a globally distributed team of intellectually curious committed and collaborative co-workers. 

The work is fast paced challenging and ambitious. Here you will feel valued for your contributions as we reinvent modern commercetogether. 

We feel supported. You will too. 

VusionGroup is a place where people feel safe happy and respected. We offer programs and benefits to support you in whatever comes next in your life including: 

• Generous paid time off (PTO):  35 days PTO to enable work/life integration and promotes a culture of trust. 
• Health & Wellness: Eligibility for benefits starting day one plus retirement savings plans. 
• Financial future: While retirement savings plans vary by country we help you plan for your future. 
• Family-First Support: Navigate family challenges with our assistance securing time for both your loved ones and self-care.  
• Hybrid work: Find your balance with two days working from home three days in the office plus the freedom to work anywhere for up to two weeks a year. 
• Time off to volunteer and give back to your community. 
• Career Growth: E-learning opportunities and workshops and global mobility potential 
• Commute benefits: up to $100/month per employee for commuting expenses.  
• Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart. 

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time