Senior Project Manager (12 month FTC)

Collinson is the global privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 2200 global colleagues.

Purpose of the job

Responsible for the definition documentation and successful completion of projects that may have significant business political or high-profile impact and high-risk dependencies ensuring that realistic project quality change control and risk management processes are maintained.

Ensure projects remain within acceptable agreed tolerances.

Key Responsibilities

Managing significant/complex projects or running multiple lower complexity projects concurrently

Being responsible for all aspects of projects from the initiation through to completion and handover to operations

Applying the relevant standards and methodology to be used in a project in line with corporate guidelines

Agreeing roles & responsibilities with the project team and key stakeholders

Managing key stakeholder & sponsor expectations

Facilitating the definition of project scope goals and deliverables

Producing realistic and coherent project schedules

Assembling and managing project resources

Monitoring and tracking project progress and deliverables using appropriate tools

Submitting high quality progress reports to stakeholders and senior managers

Ensuring project scope is controlled

Managing project budgets and flagging significant variance

Ensuring appropriate project documentation is produced and published

Identification and effective mitigation of project risks

Identifying and resolving issues constantly on the lookout for potential problems

Driving cross-functional project teams to achieve project objectives providing appropriate direction and support

Creating a working environment that allows everyone to work to the best of their abilities

Negotiating with suppliers and sub-contractors as appropriate

Ensuring that the highest quality standards are met

Identifying and implementing appropriate remediation actions to bring project back into control as required

Conducting retrospectives and post project reviews to identify lessons learned that can be

incorporated into future projects.

Making sure lessons learned are considered and related actions implemented when starting new projects

Knowledge skills and experience required

Project management qualification such as Prince2 or PMP

Strong knowledge of project management techniques and tools

Excellent risk identification and management

People management

Excellent written and spoken English

Critical thinking and problem-solving skills

Delegation

Negotiation

Conflict management

Experienced in all aspects of project financials from estimation to forecasting and status reporting

Experience of working with waterfall and agile methodologies

Experience managing software development projects

Experience of leading multi-disciplined development teams including managing external vendors and agencies providing services for project

Person Specification

Excellent communication skills with the ability to tailor communication and make relevant to

different audiences/levels of seniority

Clear focus and ability to make decisions

Strong leader and influencer

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example - she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at