Sr Conference Planner, Associate Engagement & Development

TheSeniorConferencePlannerAssociate Engagement & Developmentwillbe responsible forpartneringcross-functionallywith theConferencesOperationsTeamtoenhance and executetheConferencesAmbassador Program. This program providesGartnerassociates outside of the Conferences team with the opportunity to experience a destination conference in adeliverysupport capacity while exploring the value and benefits of conferences forclients and prospects. The SeniorConference Planner willmanagekey components of theAmbassadorProgramfrom start to finish on 10 conferences per yearand willalso from time to timesupport broader initiatives related to Associate Engagement & Development programs;programs that equip conferences associates with thetoolsthey need to besuccessful in their roles.

What You Will Do:

• Build relationships with key stakeholders across the business to assess conference needs evaluate opportunities for new and existing business unit partnerships and identify solutions to smart-scale the Ambassador Program across NA APAC & EMEA regions.
• Partner with business units and Human Resources to source and vet all ambassador candidates.
• Maintain tracking system of attendance and feedback data from alumni and soon-to-be ambassadors.
• Own communication strategy recruitment process training resources pre-conference kick-offs and office hours and post-conference surveys for ambassadors.
• Develop trainings tools and resources to enable ambassadors to be successful in multiple conference delivery support roles.
• Manage internal inbox to ensure ambassador questions are answered in a timely fashion.
• Partner with various Conferences Operations teams to ensure smooth efficient and positive experience for ambassadors including registration and housing travel onsite training etc.
• Partner with Logistics team to ensure onsite ambassador staffing is consistent and aligned with conference needs and program expectations.
• Serve as onsite lead (or train onsite lead) to act as point of contact for all ambassadors onsite including facilitating kickoff meetings daily check-ins shift checks continuous coaching and feedback and escalating sensitive issues.
• Support delivery of Associate Engagement initiatives in partnership with Associate Engagement & Development Managers
• Identify opportunities to continue to scale and expand the Conferences Ambassador Program.
• Measure and communicate the success of the ambassador program through evaluations verbatims and leadership feedback.
• Effectively educate non-conference associates on the role and requirements for conference delivery support and see each conference through from start to finish.

What You Will Need:

• Bachelors degree preferred
• 3 years professional work experience
• Project management and/or event management experience on detailed programs with multiple variables and dependencies.
• Ability to prioritize and manage multiple tasks in a high-performance environment.
• Consistent demonstration of integrity collaboration no-limits mindset objectivity and results driven
• Results-oriented drive and a solid work ethic.
• Solid computer and analytical skills: Excel and Sheets.
• Outstanding written and verbal communications skills with exceptional attention to detail.
• Superior poise and judgment demonstrated grace under pressure.
• Comfort working with and ability to upward manage senior executives.
• Innovative approach to process and workflow with proactive problem-solving skills.
• Ability to efficiently prioritize and plan work activities in a dynamic work environment.
• Strong service ethic and consideration for people.
• Willingness to travel up to 20% of the time including international travel.

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At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

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Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

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