Sr. Manager, Digital Experience and Merchandising

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology we make access simple and secure for millions of homeowners businesses and communities worldwide. Our flagship brands LiftMaster and Chamberlain are found in 51 million homes and 14 million people rely on the myQ app daily.

• Lead site merchandising including category placement product detail pages and promotional strategy to improve site conversion rates
• Develop and execute optimization plans using A/B testing personalization and CRO best practices
• Monitor and report on KPIs including conversion rate bounce rate cart abandonment and subscription attach
• Drive SEO site speed and mobile-first improvements
• Lead the creation and maintenance of cross-site content calendar to ensure that content is timely and regularly refreshed. Lead a team to proactively review audit and update all site experiences content and merchanting on an ongoing basis
• Partner with content and creative teams to deliver compelling product storytelling and conversion-driving assets
• Manage cross-functional collaboration with product operations and IT to optimize UX and site functionality
• Leading cross-functional initiatives from definition through implementation including scoping deliverables and stakeholder alignment
• Developing and executing scalable programs that generate leads adoption and engagement across priority audience segments
• Driving annual digital and mobile campaign strategy planning and execution across products and services
• Championing the end-to-end user experience with best-in-class content intuitive navigation and strong SEO performance.
• Optimize the customer journey by analyzing customer buying and shopping behavior and CRM/CDP segmentation identifying and prioritizing technical and UX enhancement opportunities and developing hypotheses for testing
• Work with Marketing Sciences team to provide monthly mobile and website analytics campaign performance reports and benchmarks data against goals in support of overall business objectives
• Building business cases to evaluate and justify investment in digital initiatives.
• Expertise in Google Analytics (GA4) and Kochava

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.