Data Strategy Senior Director

At the MBTA we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe reliable and accessible transportation. MBTAs Core Values are built around safety service equity sustainability and culture. Each employee that works for the MBTA performs their roles based on our vision mission and values. This includes attendance participation and contribution in local safety committee meetings as needed.

The Data Strategy Senior Director plays a pivotal role in shaping an organizations approach to data management and utilization. This leadership position is responsible for developing and executing comprehensive data strategies that drive business decisions enhance operational efficiency and foster innovation. By collaborating with cross-functional teams the Senior Director Data Strategy ensures that data governance analytics and reporting frameworks are aligned with the companys strategic objectives.

The Data Strategy Senior Director oversees the entire lifecycle of data within the organization from collection and storage to analysis and reporting. They work closely with IT and Business Groups to design robust data governance processes and data architectures that support scalable growth and adaptability and enhance data quality.Additionally the Data Strategy Senior Director identifies opportunities to leverage data for improving business processes and enhancing customer experiences. They stay abreast of industry trends and emerging technologies to continuously refine data management practices and maintain compliance with relevant regulations. Defines the strategy for the implementation of key technology systems that build internal capacity to modernize data assets and infrastructure.

• Develops and implementscomprehensive data strategies aligned with organizational goals. Promotes accessibility and comprehensibility of data across all levels of the organization.
• Oversee data governanceinitiatives to simplify access and ensure data quality integrity and compliance. Harness robust data integration strategies enhancing data reliability and creating an organizational culture that values data-driven insights.
• Collaborates with IT and business unitsto optimize data architecture and infrastructure and provide unified views of an organizations data landscape by consolidating diverse data sources from disparate systems into a cohesive framework. This panoramic view is essential for identifying connections and causations that might be missed in siloed data sets.
• Identify opportunities to leverage data for improving business processes and customer experience. Partner with Business Groups to enhance the Authorities ability to use predictive analytics to transition from a reactive to proactive organization.
• Stays currentwith industry trends and emerging data management technologies. Ensures scalability allowing for expansion of data capabilities avoiding need for constant overhauls or replacements.
• Collaborates with cross-functional teams to ensure that data governance analytics and reporting frameworks are aligned with the Authoritys strategic objectives.
• Establish and lead data stewardship programs ensuring clear ownership accountability and adoption of governance practices between IT and business functions.
• Provides leadership and mentorship to foster a culture of data-driven decision-making. Communicate data strategies and insights to stakeholders at all organizational levels
• Work closely with other agencies to share best practices and where possible align strategies and technologies to enable better data management across the Commonwealth.
• Perform all other duties and projects that may be assigned.

Physical Demands and Working Conditions

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Available to work any and all shifts and/or locations as assigned or directed.
• Available to work as per assignment by the MBTA twenty-four (24) hours per day seven (7) days per week as directed by supervisory staff for severe weather conditions emergencies or any other circumstances that may potentially impact service or the safety of service.

Supervision

• Bachelors degree from an accredited institution in Data Science Computer Science Business Administration or related field.

• Ten (10) years of experience in data management analytics or a related field.
• Seven (7) years of supervisory managerial and/or leadership experience.

• Strong understanding of data governance data architecture and analytics tools andtechnologies.
• Proven track recordof developing and executing successful data strategies.
• Strong communication and interpersonal skillswith the ability to influence stakeholders.
• Experience in managing cross-functional teams and projects.
• Demonstrated history of high achievement in data strategy and management.

• Results-driven approach to lead multiple complex projects to timely successful and desired conclusion with minimal supervision.
• Excellent communication and interpersonal skills; the position requires interaction with all levels of internal staff and the ability to encourage diverse views.
• Intellectual curiosity to stay current with industry trends related to data management technologies such as data lakes data warehouses and data governance tools.
• Demonstrated ability to implement creative ways to engage and communicate with various audiences.

Preferred Experience

• Worked on complex technology agreements and projects.
• Show ability to motivate and guide team through complex issues and be an inspirational leader.
• Strong ability to effectively engage with stakeholders at all levels.
• Understand the big picture and translate business goals in actionable transformation plans.
• Excellent attention to detail.

• Proficiency in Microsoft suite.

• A high school diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelors degree requirement
• An associates degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelors degree requirement
• A masters degree in a related subject substitutes for two (2) years of general experience
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one (1) year of experience.

Job Conditions:

• Ability to effectively read comprehend communicate and respond to instructions orders signs notices inquiries English.
• Be at least eighteen (18) years of age except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston MA metro area as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a diverseworkforce team (or supervise if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules regulations collective bargaining agreements (if applicable) and policies of the MBTA including the EEO anti-discrimination anti-harassment and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate) including overall employment job performance discipline and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check comprehensive background screening and / or medical Clinic screening potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned directed or necessary for this position including (for some transit / operations roles) up to twenty-four (24) hours per day seven (7) days per week as necessary to accommodate severe weather conditions emergencies or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally interns / co-ops must have valid work authorization and U.S. Social Security Numberprior to starting pre-employment screenings / pre-boarding working in their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary general nature and complexity of typical job functions and do not represent an exhaustive list of all duties tasks and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicants responsibility to ensure application details are entered completely and correctly including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
3. Application Deadlines:Applicants should apply as soon as possible as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment:The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility:All employees must be legally authorized to work in the United States and on an unrestricted MBTA does not have an employer work sponsorship program. However if you have unrestricted work authorization or are sponsored by a separate entity you are welcome to all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews:Candidates should ensure they arrive on time are prepared can remain for the duration and if remote are in a quiet place without distraction for the interview. Candidates who do not attend their interview without advance authorization including an email confirmation of a rescheduled time/date from Human Resources will be considered a no-show and disqualified from consideration for the position. Related to rescheduling on a one-time basis and due to something emergent you may be allowed to reschedule the addition Human Resources may require documentation supporting the request. However should you need to reschedule you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions:Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions:Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff:During declared states of emergency employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process please contact the MBTAs ADA Unit at or .
11. Diversity Equity and Inclusion:The MBTA is an Equal Employment Opportunity Employer. For terms descriptions and definitions related to diversity equity inclusion veteran status and immediate family members that you may find on the application form please visit / Co-Op Benefits: Employees taking part in an internship orco-opat the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass based on the city from which the intern / co-opcommutes to workat no cost. However no additional benefits are currently offered for interns orco-ops.