Senior Customer Quality Support Representative
Share
Job Location:
Everett, MA - USA
Monthly Salary:
$ 102000 - 138000
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Company:
The Boeing CompanyBoeing Defense Space & Security (BDS) has an exciting opportunity for a Senior Customer Quality Support Representative to support the KC-46 Tanker program in Everett WA. The selected candidate will be acting as a customer interface focal.
Position Responsibilities:
Perform customer reviews shakes and inspections
Independently manage the schedule of customer inspections and events
Coordinate with customer manufacturing and quality stakeholders to ensure alignment of resources to support schedule
Assist the customer throughout production and delivery through various quality tasks and projects
Provide product manufacturing and delivery status
Facilitate and lead customer concern resolution
Complete administrative tasks that support customer requirements
Engage and lead stakeholders to ensure a positive customer experience
Lead in the identification and execution of improvement activities aimed at enhancing the customer experience and increasing efficiency
Provide customer orientations around safety production delivery processes and the Quality Management System (QMS)
Coordinate and communicate applicable records with customer
Work under minimal supervision and exercise considerable latitude in determining strategies and approaches to assignments based on procedures goals and objectives
Basic Qualifications (Required Skills/Experience):
5 years of experience with aircraft production or maintenance
Experience directly interfacing with customers
Preferred Qualifications (Desired Skills/Experience):
Experience working with DCMA personnel
Experience in application of the Quality Management System
Experience working independently and managing work statement
Airframe & Powerplant (A&P) Certificate
Travel:
Position may require travel up to 10% of the time.
Drug Free Workplace:
Boeingis a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 2nd shift.
At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications as well as market and business considerations.
Summary pay range: USD
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
Relocation assistance is not a negotiable benefit for this position.Export Control Requirement:
Safety Sensitive:
This is not a Safety Sensitive Position.Security Clearance:
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Shift 2 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
Boeing Participates in E Verify
Right to Work Statement
Required Experience:
Senior IC
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Join Boeing and do work that changes the world. Explore aerospace and defense careers in engineering, business, IT and more, search jobs and apply here.
