Consultant, Billing Solutions
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Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Req Id:427417
At Bell our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world innovative digital solutions and seamless customer experiences. Its all developed and delivered by the members of #TeamBell and were always on the lookout for people with great skills and experiences.
We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental social and governance initiatives you will feel good about the greater impact you will have making every day better for people as they connect work learn and play.
Join us. You belong at Bell.
On the Bell Business Markets team youll be a vital part of making innovation happen for enterprise-scale customers. Youll deliver advanced solutions in areas such as IoT Mobility/5G Cloud Cyber Security Voice Collaboration & Contact Centre and Internet & Private Networks.
At Bell your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.
Summary
The Bell Canada Enterprise Billing Solutions Team is looking for a high-quality professional candidate who is competent in analyzing customer requirements and who possesses strong interpersonal relationships for internal and external customers. The candidate will be capable of identifying and defining customer requirements for business billing proposals that will continue to strategically position Bell addition the candidate must be able to design and deliver cost effective solutions by coordinating the work with several teams to improve processes gain efficiencies and reduce costs while improving employee and customer addition the Billing Solution manager has an active role in the change management process within Bell Business Markets often including automation initiatives and self-serve tool adoption.
Key Responsibilities
- At all times act in partnership with Sales and extended account teams to coordinate actions for a given customer with the appropriate corporate strategy
- As a billing specialist actively participate in billing aspects of business opportunities.
- Act as a partner with the customer build and foster relationships with principal parties and corporate decision makers involved
- Recommend manage or complete the delivery of the manual billing solutions involving the various billing services
- Actively participate in activities related to this market (conferences review etc.)
- Responsible for customer satisfaction
- Lead / assist continuous improvement activities relating to billing that drive improved timeliness accuracy compliance and discipline that will contribute to the goals and objectives of the department
- Work in collaboration with internal teams to assist & provide guidance to develop automated billing solutions.
- Support team with conflict resolution related to billing requests and help to assure resolution on these.
- Good analytical skills with an understanding of the basic principles of working with large and complex data sets
- Demonstrated initiative leadership and a passion for learning new skills
- Demonstrated curiosity and ability to learn quickly with an ability to manage multiple projects and priorities
- Develop business relationships with major external customers to facilitate dispute and billing issues resolution
- Ensure billing & credit policies are adhered to and updated accordingly to mitigate financial risk
- Participate and assist in the delivery of various Billing team initiatives.
Critical Qualifications
- To create business impacts using data-driven approach 3 to 5 years of experience in this domain will be considered an asset.
- Effective communication skills (written verbal and presentation skills) and ability to influence stakeholders
- Exceptional analytical and problem-solving skills
- Strong time management skills with the ability to multi-task and prioritize deliverables
- Change agent with vision and execution expertise who can challenge the status quo
- Intermediate to Advanced Knowledge of Microsoft Office Excel and PowerPoint
- Bilingualism (French and English)
- Customer interface experience (face-to-face)
- Excellent communications skills
Preferred Qualifications
- Telecom background with knowledge of Bell billing systems
- Knowledge of Bell Canadas products and services (IP BB ATM Legacy Services )
- Experience in Billing
- Knowledge of financial models & Bell Canadas financial systems
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 12/30/2025
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created: CanadaQC Montreal
Bellone of Canadas Top 100 Employers.
Required Experience:
Contract
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
